Manager, Order Management Excellence
We are rebel watchmakers with a purpose. Established in 1854 as the Waterbury Clock Company, we took a traditional European watchmaking and layered American industrial ingenuity on top. That is when we began our journey to disrupt a 300 year-old industry. Timex took mantle clocks made from wood and made them out of metal and made them faster and affordable for everyone. We took the pocket watch, added a strap, and put it on your wrist. Today our design lab in Milan designs the most beautiful watches for consumers around the world. Come join our team, make a difference, and wear watches from Timex and some of the biggest brands in the world.
**This role is hybrid and requires 2 days a week on-site in our Shelton, CT office. Remote candidates will not be considered**
Summary
The role is focused on reducing manual workload, automation of O2C routines, building robust synchronized processes & scalable planning capabilities through technology, analytics, continuous improvement projects and change management, while partnering across Supply Chain, Manufacturing, Procurement, IT, Finance, Commercial to improve order execution performance (FR, OTIF) fulfilment execution and planning maturity and digital transformation. You will be expected to:
- Assess current reporting & data flows, remove non-value added work, streamline data structure – to increase transparency, data accuracy, clean standards for operational excellence and decision-making frameworks.
- Identify process gaps & inefficiencies in Order 2 Cash execution - design and execute automation (leveraging existing Planning systems as well as PowerBI, Advance Excel, AI – in collaboration with IT and Projects)
- Become subject matter expert – providing technical support to all order management teams and train them to use newly implemented tools.