Manager, Organizational Development

Exo Group, LLC has been protecting public infrastructure across the U.S. since 2009. Without consistent maintenance and quality assurance, critical assets face a growing risk of failure over time. Exo delivers engineering, inspection, and remediation services for lighting poles, transmission towers, and other infrastructure exposed to ongoing wear from usage, aging, and environmental conditions.

With deep expertise in vertical infrastructure, Exo builds on years of engineering design and fabrication experience across utilities, telecom, transportation, and retail sectors. This foundation supports a comprehensive inspection and asset management approach that addresses both new installations and aging structures requiring immediate attention.

Recognizing that full replacement is often impractical due to cost and safety constraints, Exo developed its “Ex-Tend” approach to manage assets throughout their entire life cycle. From initial quality assurance to ongoing inspection and targeted repairs, this method is designed to extend service life and improve reliability. Supported by data-driven insights, Exo helps clients monitor asset conditions and make informed, strategic decisions.

Position Summary: The Organizational Development (OD) Manager is responsible for designing, developing, and delivering learning and development programs that build organizational capability, strengthen leadership, and drive employee performance. This role serves as the organization's expert in adult learning, curriculum design, and facilitation while leading "train-the-trainer" initiatives to ensure consistent, high-quality learning experiences across the company.

The ideal candidate is a strategic learning professional who can assess organizational needs, develop engaging learning solutions, coach internal trainers, and measure the effectiveness of development programs. This individual will partner with leaders across the organization to create a culture of continuous learning and high performance.

Key Responsibilities

Organizational Development

• Develop and execute organizational development strategies that align with business goals.
• Assess organizational capabilities and identify learning and development opportunities.
• Partner with executives and department leaders to improve organizational effectiveness.
• Support change management initiatives through communication, training, and coaching.
• Facilitate leadership development and succession planning programs.
• Drive employee engagement initiatives that support growth and retention.

Curriculum Development

• Design, develop, and continuously improve instructor-led, virtual, blended, and self-paced learning programs.
• Create comprehensive facilitator guides, participant materials, workbooks, job aids, assessments, and learning resources.
• Apply adult learning principles and instructional design methodologies to maximize learner engagement and knowledge retention.
• Standardize learning content across departments to ensure consistency and quality.
• Maintain a library of training materials and update content as business needs evolve.

Training Delivery

• Deliver engaging classroom, virtual, and onsite training programs for employees at all organizational levels.
• Facilitate leadership development workshops, new manager training, onboarding programs, and professional development courses.
• Utilize interactive teaching methods that encourage participation and application of learning.
• Adapt training delivery to meet the needs of diverse audiences and learning styles.

Train-the-Trainer Program

• Develop and manage the organization's Train-the-Trainer program.
• Coach and certify internal trainers, facilitators, and subject matter experts.
• Observe training sessions and provide constructive feedback to improve facilitation skills.
• Establish training standards and best practices for instructional delivery.
• Ensure consistent messaging and learning outcomes across all internal trainers.

Learning Strategy & Evaluation

• Conduct training needs assessments using interviews, surveys, and performance data.
• Develop annual learning plans aligned with organizational priorities.
• Measure training effectiveness using evaluations, knowledge assessments, behavioral observations, and business performance metrics.
• Track learning participation, completion rates, and return on investment (ROI).
• Recommend improvements based on learner feedback and organizational performance.

Leadership Partnership

• Consult with leaders to identify performance gaps and recommend development solutions.
• Coach managers on employee development and performance improvement strategies.
• Serve as a trusted advisor on learning, leadership development, and organizational effectiveness.
• Promote a culture of continuous improvement and lifelong learning.

Qualifications

Education

• Bachelor's degree in Organizational Development, Human Resources, Education,
• Master's degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Education, or related discipline preferred.

Experience

• 7+ years of progressive experience in organizational development, learning and development, or corporate training.
• Extensive experience developing instructor-led and blended learning curricula.
• Demonstrated success designing and leading Train-the-Trainer programs.
• Strong experience facilitating leadership development and professional skills training.
• Experience partnering with senior leaders on organizational effectiveness initiatives.
• Experience working in fast-paced, high-growth organizations preferred.

Knowledge, Skills & Abilities

• Expertise in adult learning theory and instructional design methodologies (ADDIE, SAM, or similar).
• Exceptional curriculum development and instructional writing skills.
• Outstanding facilitation and presentation abilities.
• Strong coaching and mentoring skills.
• Excellent communication and interpersonal skills.
• Ability to influence leaders without direct authority.
• Skilled in change management and organizational effectiveness principles.
• Strong project management and organizational skills.
• Experience utilizing Learning Management Systems (LMS).
• Proficiency in Microsoft Office Suite and learning technologies.
• Strong analytical skills with the ability to evaluate learning effectiveness using metrics and data.

Core Competencies

• Strategic Thinking
• Organizational Development
• Leadership Development
• Curriculum Design
• Facilitation Excellence
• Coaching & Mentoring
• Change Management
• Collaboration & Influence
• Continuous Improvement
• Project Management
• Communication
• Business Partnership
• Adaptability
• Results Orientation

Physical Requirements

• Ability to remain seated for extended periods while developing curriculum, conducting virtual meetings, and completing administrative tasks.
• Ability to stand and facilitate classroom training sessions for extended periods.
• Frequent use of a computer, keyboard, and other standard office equipment.
• Ability to communicate effectively in both individual and group settings.
• Occasional lifting of training materials or equipment up to 25 pounds.
• Ability to travel periodically to company locations to conduct training and support organizational initiatives.

Mental Requirements

• Ability to think strategically while managing multiple learning initiatives simultaneously.
• Strong critical thinking and problem-solving skills.
• Ability to analyze organizational needs and design effective development solutions.
• High level of creativity in designing engaging learning experiences.
• Ability to quickly adapt training programs to changing business priorities.
• Strong attention to detail while managing multiple curriculum development projects.
• Ability to influence and build credibility with leaders at all organizational levels.
• Excellent decision-making and judgment in handling sensitive organizational and employee matters.
• Ability to maintain confidentiality and professionalism.
• Ability to perform effectively in a fast-paced, dynamic environment with shifting priorities.

Preferred Certifications

• Certified Professional in Talent Development (CPTD)
• Associate Professional in Talent Development (APTD)
• SHRM-CP or SHRM-SCP
• Prosci Change Management Certification
• Kirkpatrick Four Levels® Evaluation Certification (preferred)

This role is ideal for an experienced learning and organizational development professional who enjoys building scalable learning programs, developing leaders, coaching trainers, and creating a culture of continuous improvement throughout the organization.

FLSA Status: Exempt

Pay Range: $120-150,000 Annually

Reports to: Vice President, Human Resources

Benefits:

Exo offers a comprehensive benefits package including:

• Medical
• Dental
• Vision
• Health Savings Account/Flexible Spending Accounts
• Life and Accidental Death & Dismemberment
• Short Term and Long-Term Disability
• Accident, Hospital Indemnity and Critical Illness
• 401k with company match
• PTO
• 10 paid holidays

Note: The above job description is a general overview of the responsibilities and requirements typically associated with the role of an Organizational Development Manager. The specific duties and requirements may vary depending on organizational requirements, customer needs, program scope, and industry standards.

Exo is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.