Manager- Outpatient Clinical Documentation Improvement

GENERAL SUMMARY:

The Outpatient Clinical Documentation (CDI) Manager drives excellence across our multi-facility integrated healthcare delivery system by leading a dynamic outpatient clinical documentation improvement program. You'll take ownership of day-to-day operations—from building and mentoring high-performing teams to ensuring quality reviews, managing productivity, and delivering strategic reporting that impacts organizational performance.

KEY RESPONSIBILITIES:

• Lead & Develop Teams: Manage personnel, drive education and training initiatives, optimize work assignments, and foster a culture of continuous improvement within the Outpatient CDI program
• Bridge Clinical & Administrative Worlds: Serve as a trusted liaison between physicians, medical group leadership, and clinical departments—translating complex coding rules, HCC coding strategies, and reimbursement guidelines into actionable insights
• Drive Strategic Initiatives: Partner with organizational leadership to design, test, implement, and evaluate integrated revenue cycle solutions that enhance business practices and operational efficiency
• Champion Standardization: Establish and promote best practices across Henry Ford Health System, ensuring consistent, compliant, and accurate medical record documentation that maximizes appropriate reimbursement
• Deliver Data-Driven Results: Conduct analysis, interpret performance data, evaluate processes, and propose evidence-based improvements that strengthen program outcomes and organizational alignment

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's Degree in Business Administration or Healthcare Administration. A Bachelor's Degree in Art or Science with a medical focus would also be acceptable. Bachelor's Degree in Nursing preferred.
• Five (5) years clinical operations experience as evidenced by Acute or Ambulatory Nursing and/or Coding and CDI experience directly related to revenue coding and reimbursement for hospital or physician services.
• Significant project management experience and outstanding analytical, communication and interpersonal skills.
• Excellent oral and written communication skills, including the ability to teach complex technical/analytical concepts to physicians, system leadership, management and staff.
• Analytical ability necessary to conduct basic research, analyze and interpret data, evaluate processes and propose improvements.
• Ability to manage, coordinate, and lead simultaneously.
• Ability to estimate time frames and meet projected deadlines.
• Ability to understand and lead change. Ability to develop strong working and collaborative relationships with physician leaders in clinical and academic settings.
• Demonstrates clinical and/or coding competence.
• Demonstrate experience in all areas of medical record functions, including privacy & compliance regulations.
• Demonstrates strong knowledge of ICD-10 CM/PCS conventions, rules and regulations.

CERTIFICATIONS/LICENSURES REQUIRED:

• Registered Nurse (RN or BSN) and/or Coding Certification required. Coding Certification may be CPC, CCS, RHIT, and RHIA.

This position is Hybrid and requires travel within Michigan locations occasionally.