Manager - Patient Accounts Representatives

POSITION SUMMARY:

The Patient Accounts Representative Manager (PAR Manager) is responsible for the management of Patient Accounts Representatives and Business Services. The PAR Manager is the initial contact for patient, employee, and physician concerns relating to account information. The PAR Manager must be willing to assume duties of subordinates in emergency situations.

EDUCATION & EXPERIENCE:

High school diploma or equivalent, required
College degree, preferred
Two to five (2-5) years of proven experience managing teams within a healthcare setting/healthcare revenue cycle or patient accounts department, required
Strong knowledge of Medicare, Medicaid and commercial insurance carriers, preferred
Strong knowledge of medical billing procedures, insurance claims processing, and collections strategies, preferred

QUALIFICATIONS:

Strong discretion and ability to handle confidential information
Composure in fast‑paced, high‑pressure environments
Willingness and ability to learn new technologies
Dependable, punctual, and highly detail‑oriented
Strong multitasking and independent‑work capabilities
Excellent written and verbal communication skills
Accurate documentation skills
Ability to follow established workflows consistently

WORK SCHEDULE:
Monday - Friday, 8:00AM - 5:00PM