Manager, Patron Programs

Department: Development
Title of Position: Manager, Patron Programs
Reports to Position: Director, Patron Programs
SUMMARY OF ROLE
The Manager, Patron Programs supports the annual fundraising goals of Carnegie Hall’s Patron Programs by overseeing operations that strengthen donor engagement and ensure a seamless membership experience for Patrons, Notables, and Explorers through benefit fulfillment and cultivation events.
Tasks & Responsibilities:

In coordination with the Director and additional Manager of Patron Programs, oversees the fulfilment of Patron benefits for all Patron groups.
Manages planning and execution of 15-20 cultivation and stewardship events each season, including Patron dinners, Notables Fall and Spring events, Chairman’s Dinner, Explorers events, and offsite donor events.
Manages internal and external event calendars and event-related communications, including digital invitations, website updates, and print invitation creation and mailing. Oversee RSVP tracking and guest list management.
Coordinates complimentary donor ticketing allocations for events and member benefits in coordination with additional Manager.
Communicates and liaises with event leadership, managing important donor relationships with underwriters and event hosts.
Manages event budgets, including drafting expense budgets, processing invoices, and maintaining accurate ledger reconciliation.
Oversees Patron Lounge operations, Notable Nights activations, and Box Party logistics in coordination with Event Services and Development Services.
Oversees Patron tour benefit in coordination with Director and Archives team.
Builds and maintains strong relationships with donors through regular engagement and event participation.

Skills & Qualifications:

Bachelor’s degree with 3-5 years in Individual Giving or relevant experience.
Stellar written, verbal, communication, budget competencies, and organizational skills.
Excellent interpersonal skills, ability to work with high level donors and trustees and engage leadership.
Highly motivated, self-starter, able to work independently and manage multiple projects on tight deadlines. High attention to detail and ability to work in a fast-paced environment.
Experience with Tessitura preferred but not required.
Understanding of classical music and enthusiasm for the arts preferred.
Requires occasional late nights for events and concerts.