Manager, Practice Management - Antelope Valley
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission\: To deliver the cures of tomorrow to the people who need them today.
Position Summary
The Manager, Practice Management is responsible for leading the daily operations, performance, and strategic direction of a busy outpatient clinic in Antelope Valley. This role partners closely with physicians and clinical leadership to ensure a seamless, high-quality patient experience while driving operational efficiency, staff performance, and regulatory compliance.
As a successful candidate, you will\:
- Lead and manage all administrative and clinical operations within a single outpatient clinic
- Oversee hiring, training, scheduling, and performance management of staff
- Partner with physicians and clinical leaders to optimize patient flow and care delivery
- Drive operational improvements to enhance patient experience and efficiency
- Ensure compliance with OSHA, regulatory requirements, and organizational policies
- Monitor workflow, productivity, and clinic performance metrics
- Resolve patient and staff concerns with professionalism and urgency
- Manage budgets, expenses, and financial performance of the clinic
- Support strategic initiatives including growth, service enhancements, and operational excellence
- Foster a collaborative, high-performing, patient-centered culture