Manager, Pricing Operation Management(Pricing Product Ops)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Key Responsibilities:

• Execution & Rollout: Lead product launches/rollouts within Pricing Ops; build SOPs, training materials, and documentation for operational teams.
• Cross-functional Coordination: Act as the primary liaison between assigned Pricing PMs and frontline operation teams to solve blocker issues during product deployments.
• Metrics & Optimization: Track product adoption metrics, operational efficiency impact, and user compliance after product launches.
• People Management: Direct management of L4 Associates, guiding their daily execution and career growth.

Qualifications:

• 4-6 years of experience in Product Operations, Program Management, or Strategy & Ops.
• Experience with process optimization and product lifecycle management.
• Strong communication skills to bridge technical and non-technical stakeholders.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.