Manager, Pricing Product Operations
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being l W eading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
As a Product Ops Manager, you will be responsible for driving the end-to-end operationalization of key pricing products. You will work directly with PMs and Ops teams to turn product features into smooth daily operations, ensuring seamless rollouts and adoption.
What You Will Do
- Execution & Rollout: Lead product launches/rollouts within Pricing Ops; build SOPs, training materials, and documentation for operational teams.
- Cross-functional Coordination: Act as the primary liaison between assigned Pricing PMs and frontline operation teams to solve blocker issues during product deployments.
- Metrics & Optimization: Track product adoption metrics, operational efficiency impact, and user compliance after product launches.
- People Management: Direct management of L4 Associates, guiding their daily execution and career growth.
Qualifications
- 4-6 years of experience in Product Operations, Program Management, or Strategy & Ops.
- Experience with process optimization and product lifecycle management.
- Strong communication skills to bridge technical and non-technical stakeholders.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer.
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Skills
As published by greenhouse · 1 question
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Pick from a list (1)
- 1. (Optional) Recordings of the interview process and transcriptions of interview audio may be collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records, viii) to assess suitability for internal transfer/conversion opportunities, which may involve sharing your personal data with affiliated entities within the Coupang group. Collected personal information is retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. For details on how your personal data is handled, please refer to the Privacy Notice (https://coupa.ng/ckJm4X).