Manager - Process Excellence

Qualification:

MBA/master's from a tier 1 business school or bachelors degree in engineering/science from a tier I recognized university or master's degree in healthcare administration/ Statistics/Data Science.

- Healthcare Certifications would be preferred.

- Six Sigma Black Belt would be a preferred qualification.

Experience:

Minimum 8 years work experience with min 5 years exposure in US healthcare. Top experience/qualifications can be considered in lieu of experience.

- Minimum 3 years in a consulting/customer facing environment (healthcare exposure would be preferred).

- Prior experience in consulting firms and internal strategy teams is a plus.

- Demonstrated experience in product management, project leadership, healthcare strategy and operations and process re-engineering is a plus.

- Proficient in advanced analytics, AI-driven automation, and data visualization to deliver actionable insights and operational efficiency.

- Experience in assessment and implementation of large transformation projects.

- Expertise in MS Office, Visio, Process Mining skills, Data analysis.

Job Responsibilities:

The incumbent will be responsible for, but not limited to, the following key deliverables:

- Leadership: Lead and support high-impact business transformation programs across the organization, aligning with business objectives and delivering on MBOs/goals for assigned portfolios.

- Stakeholder Engagement: Build strong relationships with senior leaders, initiative owners, and partner ecosystems to influence decision-making and ensure seamless execution.

- Project Ownership: Drive the full lifecycle of transformation projectsDiscover, Design, and Deployprioritizing initiatives that deliver maximum business value.

- Expert Consulting & Methodology: Apply advanced process reengineering, Lean Six Sigma, and Design Thinking principles to conceptualize and implement innovative solutions.

- Insight Generation: Conduct market research, develop Points of View (PoVs) on emerging trends in the healthcare value chain, and recommend strategies to enhance consumer experience.

- Continuous Improvement: Champion quality frameworks, risk management, and operational controls while leveraging benchmarking and best practices to sustain improvements.