Manager, Program (Non-Supervisory) - SOM OB-GYN

The University of Maryland, Baltimore (UMB), Department of Obstetrics, Gynecology and Reproductive Sciences (OB/GYN) is currently recruiting for a Program Manager (Non-Supervisory) to support the Maryland Abortion and Reproductive Clinical Health (MARCH) Program.

The MARCH Program is a statewide clinical training initiative dedicated to expanding access to abortion and reproductive healthcare services through clinical training, education, workforce development, and strategic partnerships. The program collaborates with academic institutions, healthcare organizations, community partners, and state agencies to strengthen Maryland's abortion and reproductive health workforce and expand access to comprehensive reproductive healthcare services statewide.

The Manager, Program serves as a key member of the MARCH Program management team and is responsible for overseeing the day-to-day operations of the program's training and workforce development initiatives. This position leads program implementation, coordinates training activities, supports stakeholder engagement, monitors program progress, and collaborates closely with faculty, staff, trainees, and external partners to ensure successful execution of program goals and deliverables. The incumbent exercises substantial independent judgment in managing complex projects, improving operational processes, and advancing strategic program objectives.

This position requires quarterly overnight travel throughout Maryland to support training initiatives, conferences, meetings, and partner engagement activities. Occasional national travel may be required to represent the MARCH Program at professional meetings, training events, and conferences.

Prior experience working within an abortion-providing clinic, abortion advocacy organization, reproductive health organization, or abortion training program is strongly preferred.

Funding for this position is currently secured through June 2029. The MARCH Program's funding agreement includes the possibility of two additional optional-year awards through June 2031, contingent upon funder approval and continued program funding.

Program Management & Operations

• Manage day-to-day operations of MARCH training and outreach programs.
• Develop and implement project plans, timelines, and operational workflows to support program goals and deliverables.
• Apply advanced knowledge of Microsoft 365 platforms, including Outlook, Teams, OneNote, SharePoint, Excel, and Microsoft Project, to support program management, stakeholder communications, project tracking, workflow coordination, meeting management, and operational decision-making.
• Monitor program activities and identify opportunities to improve effectiveness, efficiency, and participant experience.
• Coordinate activities across multiple projects, training initiatives, and partner organizations.
• Track program milestones, deliverables, and outcomes to ensure timely completion of objectives.
• Develop, document, and maintain standard operating procedures and program resources.

Training Program Administration

• Lead operational management of MARCH training programs, including learner recruitment, enrollment, onboarding, scheduling, tracking, and completion activities.
• Utilize standard operating procedures to plan and coordinate educational activities including workshops, simulation trainings, conferences, clinical experiences, and other abortion training initiatives.
• Collaborate with faculty, clinical preceptors, training sites, and program staff to ensure successful implementation of training activities.
• Monitor training participation, program performance measures, and participant outcomes.
• Identify and address operational challenges affecting training delivery and learner engagement.

Stakeholder and Partnership Coordination

• Serve as a primary point of contact for participating academic institutions, healthcare organizations, clinical training sites, contractors, and external partners.
• Lead and facilitate communication and coordination among stakeholders through in-person meetings, virtual platforms (e.g., Zoom and Microsoft Teams), presentations, workgroups, and other engagement activities to support program implementation, collaboration, and partnership development.
• Maintain collaborative relationships with internal and external partners to advance workforce development goals.
• Participate in meetings, conferences, outreach events, and stakeholder engagements. Opportunities to represent the MARCH Program externally may be available based on program needs and professional development goals.

Data, Reporting, and Quality Improvement

• Coordinate the collection, tracking, management, and reporting of program data, metrics, and outcomes using systems such as REDCap, Qualtrics, Microsoft Excel, and other program databases.
• Prepare reports, presentations, and program updates for leadership, funders, and stakeholders.
• Collaborate with evaluation and research staff to support continuous quality improvement efforts, including data collection, data validation, outcome monitoring, and performance measurement activities.
• Analyze program trends and performance metrics using Excel, Qualtrics, REDCap, and other reporting tools, and recommend operational enhancements to improve program performance, participant outcomes, and stakeholder engagement.

Cross-Functional Team Collaboration

• Collaborate closely with MARCH leadership and program staff to coordinate daily operations and ensure alignment across program activities.
• Work with communications, evaluation, training, and administrative staff to support achievement of program goals.
• Identify operational needs and facilitate solutions to support successful execution of program priorities.
• Contribute to strategic planning and implementation of new initiatives that support program growth and sustainability.
• Perform other duties as assigned.

• Education: Bachelor's degree.
• Experience: Four (4) years of program oversight including program planning, budget, and coordination
• Supervisory Experience: Non-Supervisory Designation = N/A
• Certification/Licensure: Project Management Professional (PMP) Certification preferred.
• Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.