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Manager - Project Cargo Services, AU/NZ

Primary Responsibilities include, but are not limited to:

Pricing Engagement, PRJ-Flagged Revenue and P&L Performance

  • Strategize & organize pricing efforts via PRJ Quote system to review and improve bid performance for Project Cargo Services (PCS) opportunities (Quarter-on-Quarter / Year-on-Year bid award rate to be tracked) to align with department’s goal for PRJ-Flagged revenue growth in Australia/New Zealand

  • Perform evaluations on quality of bid submissions to improve RFQ success rate

  • Quarterly review of P&L performance for Australia/New Zealand with Regional Vice-President of South Pacific & Director of Project Cargo Services for South Asia.

Sales and Account Development

  • Develop sales & engagement strategy, in collaboration with Sales & Account Management teams to build sales pipelines (Dynamics CRM; Quarter-on-Quarter / Year-on-Year PRJ-Flagged revenue to be tracked)

  • Support retention efforts on existing PCS accounts

Operations Excellence

  • Collaborate with Product teams to drive carrier & service provider performance to meet or exceed service expectations from customers in accordance with Company’s compliance policies (zero incidents/disputes resulting from actions within PCS control)

  • Manage & oversee project/site executions, equipment selection & deployment through detailed planning in accordance with project execution plan & Boots-on-the-Ground supervision

  • Onboard competent service providers and carriers in accordance with Company’s policies & in collaboration with relevant internal stakeholders (Service Provider Management, Product teams, etc.)

  • Review carriers’ terms & conditions on booking/fixture note for breakbulk shipments & escalate for resolution when necessary

  • Maintain strict PPE discipline during project/site executions & responsible for the conduct & behavior of service providers on site

  • Work with Districts in Australia/New Zealand to ensure all PCS shipments are correctly flagged in Company’s systems & resolve data discrepancies, if any, when necessary

  • Ensure all PCS shipments are executed successfully without financial implications

  • Develop/institutionalize PCS knowledge to raise District competency in handling project cargo executions

Requirement

  • Preferably possessing a tertiary qualification with over 10 years of freight operations experience specializing in over-sized, heavy-lift operations & project cargo.

  • Good knowledge of carrier terminologies, different modes of project cargo transportation, heavy lift equipment selection & deployment.

  • Good appreciation of risk assessment techniques & risk control strategies.

  • Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint.

  • Good interpersonal, communication and problem-solving skills.

  • Fluent in written and spoken English

  • Location: Jandakot area, Perth, Western Australia
  • Package: $84,180 + Superannuation + Health Bonus $5820 + Car Allowance $12,000 per annum (Total AU$102,000 excl. Superannuation)

  • This is a full time postion

Reporting Structure

  • Direct reporting into Regional Vice President – South Pacific

  • Dotted to Director – Project Cargo Services, South Asia

See also

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