Manager Project & Document Control

The Manager of Project Document Control oversees and manages project controls, document control processes, and information management activities for Metro’s Capital Projects department. The position is responsible for the administration, maintenance, and continuous improvement of project management and document management systems, ensuring the accuracy, accessibility, and integrity of project records throughout the project lifecycle. This role leads the development and maintenance of departmental manuals, design criteria, standards, and drawings, while providing supervision and direction to project controls and document control staff in support of the successful delivery of capital programs and projects. Job Responsibilities Serves as the primary administrator for the department’s project management and document management systems, ensuring system integrity, functionality, and effective utilization. Coordinates with software vendors and service providers to resolve system issues, implement enhancements, and maintain platform performance. Develops, implements, and maintains standardized project controls, document control procedures, and information management practices across the Capital Projects Department. Updates and maintains departmental manuals, policies, procedures, design criteria, specifications, standard drawings, and related technical documentation. Collaborates with Project Managers to develop and maintain project budgeting, cost control, scheduling, and reporting procedures for capital projects. Provides training and guidance to department staff regarding project controls, document management systems, procedures, and best practices. Directs and oversees document and drawing control activities for capital projects, ensuring accurate recordkeeping, version control, storage, retrieval, and document distribution. Maintains document control policies and procedures to ensure consistency, compliance, and effective project documentation management. Oversees the maintenance of contract documents, project records, correspondence, and archived files throughout the project lifecycle. Supervises and directs the Engineering and Computer-Aided Design (CAD) Document Control Technician and Capital Program Analyst, including work assignments, performance management, and professional development. Reviews work products for accuracy, completeness, and quality and implements corrective actions as needed. Manages and oversees CAD support activities to ensure the timely delivery of accurate, high-quality drawings and technical documents. Manages consultants and contractors performing drawing updates, specification development, design criteria revisions, and related technical services. Coordinates with agency management, project teams, and stakeholders to resolve issues affecting project schedules, deliverables, and departmental objectives. Supports audits, compliance reviews, and project evaluations; assists in the development, implementation, and tracking of corrective action plans. Communicates organizational goals, project requirements, and departmental priorities effectively to employees, management, consultants, and external stakeholders. Establishes and maintains effective working relationships across departments to support successful delivery of capital programs and projects. Monitors departmental processes and identifies opportunities for continuous improvement, efficiency, and standardization.