Manager, Project Management (57378)

The Manager is responsible for establishing and leading the project management framework that drives successful execution from RFQ through final delivery. This role defines the processes, tools, governance, and operating cadence that enable consistent, scalable project execution across the organization. The Manager provides leadership to the Project Management team, ensuring clear accountability, alignment, and excellence while maintaining visibility into the entire project portfolio.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

Setting the Standard for the Team

• Define and enforce standard work, tools, and best practices for how Project Managers plan, run, and hand off projects — the single way the team operates.
• Lead, coach, and support Project Managers, holding the team accountable to the standards, cadence, and quality bar you set.
• Own onboarding, training, and development plans so every Project Manager is equipped to meet the standard.
• Lead regular team meetings, participate in customer meetings, and present project, pipeline, and performance updates in leadership meetings.
• Build a culture of engagement, accountability, collaboration, and proactive problem solving.

Pipeline Tracking & Conversion

• Own visibility into the full project pipeline, from RFQ and quote through sample approval, pilot, CFA, and PO receipt.
• Track pipeline activity and stage-to-stage conversion rates, identifying where opportunities stall and driving action to move them forward.
• Partner with Sales and Customer Service to prioritize pipeline opportunities and improve win rate and speed to PO.

Bottleneck Removal & Team Support

• Actively identify and clear bottlenecks across item setup, artwork, materials readiness, production, testing release, and shipment so projects move from RFQ to delivery without delay.
• Partner with Customer Service, Sales, R&D, Planning, Quality, Purchasing, Logistics, Warehouse, and Finance to remove cross-functional barriers on the team's behalf.
• Escalate and resolve constraints proactively, ensuring Project Managers are supported rather than stuck waiting on other functions.
• Ensure customer requirements, documentation, approvals, and launch risks are clearly captured and communicated.

KPIs, Reporting & Executive Visibility

• Own KPIs, dashboards, and visual management for the Project Management function, covering pipeline health, conversion, milestone status, and delivery performance.
• Report project and pipeline performance, risks, and delivery status directly to executive leadership on a regular cadence.
• Drive forecast collection, analysis, and reporting to support planning, capacity, inventory, and revenue visibility.
• Support monthly revenue goals by tracking project readiness, shipment risks, launch delays, and customer dependencies.
• Monitor inventory control items tied to projects, including raw materials, components, customer-supplied materials, and obsolete/slow-moving finished goods.

Process Improvement & Problem Solving

• Lead continuous improvement across project workflows, templates, handoffs, and communication standards.
• Apply structured problem solving to recurring delays, escalations, and cross-functional breakdowns, driving root-cause fixes rather than one-off recoveries.