Manager, Quality Assurance

The Opportunity:

The Construction Branch has an opportunity for a dynamic and innovative leader to join the Construction Standards team as Manager, Quality Assurance. Based in Regina, Saskatoon, or Prince Albert, this position will allow you to leverage your analytical skills, technical expertise, and passion for service excellence to support the delivery of the annual capital and preservation program in collaboration with diverse teams of dedicated professionals.

Reporting to the Director of Construction Standards, this position will:

• Manage a technical team of engineers and technologists in an environment of continuous improvement and accountability;
• Monitor engineering and project delivery workflows across centralized branches and units;
• Collaborate with Design and Construction Delivery teams toward improved project delivery processes, practices and risk management;
• Set and develop quality assurance performance standards and metrics;
• Ensure compliance with the ministry’s construction standards and risk management protocols; and
• Recommend and implement continuous improvement initiatives related to construction tendering and project delivery.

The successful candidate will be an innovative leader who:

• Demonstrates advanced knowledge and expertise in highway construction related to project management, design, construction and project delivery, including project governance, risk management and fiscal management;
• Demonstrates advanced knowledge and expertise in Quality Assurance principles and practices;
• Has the ability to coach and mentor others to achieve continuous improvement, increased capacity, and a sense of meaningful contribution towards organizational and branch goals;
• Demonstrates superior interpersonal skills characterized by effective verbal and written communication, active listening, and the ability to build and maintain strong relationships; and
• Is a results-driven team player, able to lead and collaborate, with a reputation for integrity and a focus on service excellence and innovation.

To qualify for this position, you must also be eligible to register for membership in the Association of Professional Engineers and Geoscientists of Saskatchewan (APEGS), along with having several years of experience and knowledge of highway design, construction, maintenance, and operations within Saskatchewan.

The ideal candidate will be passionate about road consruction bring creative and innovative solutions to complex issues and champion the Ministry's values of Safety, Environment and Quality.

What We Offer

• Dynamic, challenging work for talented individuals
• A competitive salary
• Comprehensive benefits package including pension
• Vacation, Scheduled Days off (SDO's) and other types of leave
• Inclusive work environments
• Advancement opportunities

• Manage, monitor, audit, and assess critical engineering and project delivery workflows across centralized branches/units for compliance with standard practices and quality. Workflows encompassed include: design constructability reviews, contract document reviews, the tendering question & answer process, construction/contract administration, contractor performance evaluation, and consultant performance evaluation.
• Mentor and provide expert advice to directors, senior project managers, project managers and engineering consultants regarding risk management within the detailed design (constructability), tendering (contract development), and construction (contract administration) phases of capital program delivery.
• Develop and implement new quality assurance metrics and service standards to address recurring project delivery issues in the areas of design process, tendering, construction administration, and vendor performance evaluation.
• Develop and implement policies, standards, and specifications, providing guidance, training, and technical expertise to team members and stakeholders.
• Collaborates with stakeholders to resolve issues and facilitate strategic planning and execution.
• Lead, coach and support team performance and development through effective guidance and mentorship.

In this leadership and supervisory role, we are seeking someone who:

• Holds themselves and others accountable for delivering on work expectations.
• Demonstrates innovation and supports their team to identify, develop, and implement new solutions.
• Brings people together in a collaborative manner and builds relationships that deliver desired outcomes.
• Is inclusive, promotes, supports, and enables belonging, encourages diversity, and values all contributions.
• Is adaptable, anticipates the impact of change, models agility, and supports their team through ambiguity.

• Is outcomes-focused, enables their team to meet or exceed established goals, and balances longer term objectives with tactical execution.

Technical Competencies:

• Engineering degree in a scope of practice related to highway construction and eligible for registration as a professional engineer with APEGS.
• Advanced knowledge and experience in highway design, construction, maintenance and operations.
• Advanced knowledge and experience of Quality Assurance principles and practices.
• Experience with highway construction procurement and construction contracts.
• Knowledge and experience in interpreting, developing, and implementing construction standards for roadway construction.
• Knowledge of program management, project management, and budget planning principles.

Job Capabilities:

Accountable

• Takes personal responsibility for fulfilling own commitments and the commitments of the team.
• Strives for excellence in personal performance and coaches others to perform at their best.

Adaptable

• Anticipates impact of change, models agility and supports team through ambiguity.

Collaborative

• Brings people together and builds relationships that deliver desired outcomes.

Inclusive

• Promotes, supports and enables belonging.
• Encourages diversity and values all contributions.
• Embraces diversity and demonstrates commitment that clearly influences diversity in the workplace.
• Ensures cross-team collaboration for organizational effectiveness.
• Models behaviors that maximize group participation by consulting, listening and communicating clearly. Builds team cohesiveness.

Innovative

• Seeks opportunities for innovation and continuous improvement, actively involving colleagues, citizens, and stakeholders.
• Able to communicate the vision for a change or innovation to those affected.

Outcomes Focses

• Enables team to meet or exceed established goals and balances longer term objectives with tactical
  execution.
• Provides comprehensive policy advice, recommendations and perspective on current organizational activities and issues.
• Ensures policies and processes are up-to-date and most efficient.
• Solicits input and helps others understand how their work goals and activities relate to the organization’s vision, mission, and strategic direction.
• Provides input to help formulate corporate priorities and commits to achieving success at the team and the ministry level.
• Develops and implements strategies to reach branch/program/ministry goals to advance organizational priorities.
• Prioritizes work in alignment with organization and ministry’s goals and priorities.

Job Skills:

Communication (Level C)

• Uses open-ended questions, active listening and dialogue to encourage others to provide information about underlying needs or issues.
• Builds commitment through collaboration, consultation and consideration of stakeholder impact.
• Communicates strategically orally and in writing, considering optimal message and timing.

Critical Thinking (Level C)

• Considers citizens and stakeholders when formulating plans for policies and service delivery.
• Considers risks when developing plans.
• Provides structure, expectations, and guidelines for achieving work plans.
• Assumes responsibility for work plans and projects and delegates tasks where appropriate.
• Identifies resources required to achieve personal/ team/ branch work plans and projects.
• Objectively analyzes and evaluates issues, considering available data, points of view, stakeholder needs, alternatives and risks; and makes recommendations or takes action to address the problem/issue.

Digital Skills (Level C)

• Understands and uses electronic devices, digital systems and applications.
• Interacting with Others (Level C)
  • Models integrity and inclusiveness by being open, acting with empathy, sharing resources/knowledge across teams and being respectful of all skills and viewpoints.
  • Balances management and leadership skills and styles during difficult situations, in a changing environment.
  • Develops and maintains productive relationships with others.
  • Interacts effectively with people with diverse backgrounds and experiences.
  • Seeks to understand interests of others,
  • Demonstrates empathy.
  • Works to resolve conflict.

Navigating Ambiguity (Level C)

• Maintains focus and productivity in uncertain or unclear situations or without complete
  information.

Managing Self (Level C)

• Shows initiative, motivation and capacity to plan and organize one's own tasks, while managing time appropriately.
• Is self-aware, has capactity to self-reflect and is committed to personal growth.

Health, Safety and Wellness (Level C)

• Ability to provide direction/corrections to internal/external organizations and/or individuals to ensure compliance with health and safety processes and policies.
• Ability to motivate people towards better health and safety practices.

Data Literacy (Level C)

• Works effectively with data to present relevant and meaningful information.

Influence (Level C)

• Affects, changes or shapes the thoughts and actions of others and gains support for ideas or courses of action to achieve desired results.

Political and Organizational Awareness (Level C)

• Understands the external environment, as well as the processes, structure, culture and
  political dynamics of the organization and navigates effectively.

Managing Organizational Resources (Level C)

• Managing Organizational Resources
• Understands and manages organizational resources (e.g. materials, assets, information, budgets, FTEs)

Managing Talent (Level C)

• Can clearly articulate goals (organizational, team and individual) and what is required to achieve them.
• Works with people to set challenging and achievable goals with clear accountability for results.
• Coaches and motivates employees to strive to be the best and achieve quality results.
• Reviews performance against clear standards or expectations.
• Addresses performance in a timely way and acts to improve performance.
• Recognizes and rewards successful performance.

Learn more about the Government of Saskatchewan’s Capabilities and Skills Framework here.

Our Commitment to Excellence:

The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.