Manager - Quality & Standards
Quality Assurance &
Standards
Quality Monitoring &
Compliance o Conduct
periodic quality reviews, process assessments, and compliance checks across
Training Providers and programme partners. o Monitor
adherence to programme standards, contractual obligations, and implementation
guidelines. o Identify
quality gaps, implementation risks, and non-compliance issues, and drive
corrective actions. Data Quality & Outcomes
Integrity o Review
data quality, reporting accuracy, and supporting documentation for programme
outcomes. o Establish
controls to ensure credibility, consistency, and integrity of outcome-related
data. o Coordinate
with MEL, Technology, and Audit teams to strengthen verification and
assurance processes. Continuous Improvement &
Capacity Building o Identify
and promote best practices, lessons learned, and process improvements across
the programme ecosystem. o Support
Training Providers through quality guidance, reviews, and capacity-building
interventions. o Drive
continuous improvement initiatives to enhance programme effectiveness and
outcome achievement. Governance, Audit & Risk
Management o Support
audit readiness and quality assurance reviews across programme operations. o Monitor
quality-related risks and recommend mitigation measures to programme
leadership. o Prepare
quality dashboards, compliance reports, and management updates for governance
committees and stakeholders. |
Requirements
o Postgraduate
degree in Management, Quality Management, Education, Public Policy, Development
Studies, or a related discipline.
o 6–10
years of experience in quality assurance, programme management, compliance,
audit, skilling, education, livelihoods, or large-scale development programmes.
o Strong
understanding of quality management systems, process improvement, compliance
frameworks, SOP development, and operational audits
o Experience
working with government programmes, skill development initiatives,
accreditation, assessment, monitoring, or implementation quality frameworks.
o Ability
to analyse programme performance, identify implementation gaps, develop quality
scorecards, and prepare management reports.