MANAGER (SAFETY, SECURITY & RESILIENCE) - EES OFFICE

[What the role is]

This is a 2-year contract position with the Estate, Eco & Safety Office.

The Manager (Safety, Security and Resilience) plays a key role in protecting the Polytechnic's people, assets and operations. The incumbent will oversee campus security operations, emergency preparedness, crisis management, business continuity planning and technology-enabled security systems while supporting the development of an integrated and resilient campus environment.

[What you will be working on]

The Manager (Safety, Security and Resilience) will support the leadership and management of campus-wide safety, security and resilience programmes.

Safety, Security and Resilience

• Manage and review campus security policies, procedures and operational frameworks.
• Oversee outsourced security operations and ensure service providers meet contractual and performance requirements.
• Manage security systems including CCTV, access control, intrusion detection, intercom and related technologies.
• Conduct security risk assessments and implement mitigation measures to address emerging threats.
• Lead investigations into security incidents, breaches and operational disruptions, and recommend corrective actions.
• Develop and coordinate emergency preparedness exercises, evacuation drills and crisis response programmes.
• Support the development, testing and continual improvement of Business Continuity Plans (BCP).
• Work closely with internal stakeholders and external agencies on safety, security and emergency-related matters.
• Support SGSecure initiatives and campus resilience programmes.

Integrated Operations and Smart Security

• Support the development and operation of the Integrated Operations Centre (IOC).
• Leverage technology, analytics and digital monitoring platforms to enhance situational awareness and operational effectiveness.
• Monitor security trends, emerging technologies and industry best practices to improve campus security and resilience.
• Analyse operational and incident data and recommend improvement initiatives.

Governance and Compliance

• Ensure compliance with relevant legislation, regulatory requirements, institutional policies and audit requirements.
• Support fire safety governance, security audits and operational reviews.
• Prepare reports, management papers and presentations for senior management and relevant committees.

Stakeholder and Project Management

• Manage security-related projects, technology upgrades and operational improvement initiatives.
• Coordinate security arrangements for major events, VIP visits and special campus activities.
• Collaborate with Facilities Management, Safety, IT and other departments to support integrated campus operations.

[What we are looking for]

• Knowledge in Security Management, Facilities Management, Engineering, Business, Risk Management or related discipline.
• At least 5 years of relevant experience in security management, emergency preparedness, resilience planning, facilities management or related fields.
• Experience managing outsourced security contracts and vendor performance.
• Familiarity with emergency response frameworks and relevant regulatory requirements.
• Experience in higher education, healthcare institutions, government agencies or multi-building institutional environment would be advantageous.

Preferred Attributes

• Strong analytical, communication and stakeholder management skills.
• Ability to lead incident investigations and coordinate multi-agency responses.
• Experience in crisis management, business continuity planning or operational resilience programmes is an advantage.
• Familiarity with smart security technologies, command centres, integrated monitoring systems or IOC environments is preferred.
• Ability to manage projects and lead change initiatives across multiple stakeholders.