Manager, Sales Enablement & Process Optimization TH
- Coordinate with relevant departments and sales staff regarding product sales, sales promotion programs, product information, and sales manuals to improve sales performance and sales processes.
- Prepare reports related to the personal banking relationship management under your responsibility and submit them to the relevant departments.
- Plan and coordinate with the staff development team to enhance employees’ knowledge and capabilities in financial and investment products by arranging continuous training programs.
- Prepare and control various expense reimbursements to ensure they comply with the bank’s budget and prescribed procedures.
- Coordinate with branches and related product teams to resolve issues and operational obstacles.
- Coordinate training for staff within the unit to ensure they are informed about the bank’s various products.
- Review the performance reports of the region/team under supervision, compare them with the annual plan, and submit the findings to supervisors.
- Supervise the management and storage of employee information and coordinate employee training activities.
- Gather and record operational risk information and report any loss events that occur.
- Perform duties in accordance with the bank’s service standards and operational procedures.