Manager, Sales Enablement & Process Optimization TH
- Coordinate with relevant departments and sales staff regarding product sales, promotional campaigns, product information, and sales manuals to improve overall sales processes and procedures.
- Prepare relevant reports concerning assigned individual client relationship management for submission to various departments.
- Plan and coordinate with the staff development team to continuously enhance employees' knowledge and proficiency in financial and investment products through ongoing training.
- Manage and control expenditures to ensure alignment with the bank’s budget and prescribed procedures.
- Coordinate with branches and relevant product teams to resolve operational issues and difficulties.
- Coordinate staff training sessions to ensure employees are knowledgeable about the bank’s various products.
- Monitor and review performance reports of the assigned region/team, comparing them against the annual business plan for management reporting.
- Manage personnel data records and coordinate ongoing employee training initiatives.
- Collect and record operational risk data and report any incidents or losses incurred.
- Perform duties in accordance with the bank’s established service standards and operational systems.