Manager, Sales Operations

A Career at HARMAN Lifestyle

We’re a global, multidisciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

The Sales Operations Manager is responsible for leading the end-to-end commercial planning process across Sell-Out, Sell-Through, and Sell-In channels. This role serves as the central point of visibility for business performance, ensuring alignment between market demand, retailer execution, inventory strategy, and sales objectives.

The role is accountable for demand planning, business reviews, inventory health, commercial forecasting, and executive reporting for the Sales Director and Commercial Team.

What You Will Do

• Own and consolidate performance tracking across Sell-In, Sell-Through, and Sell-Out metrics.
• Monitor weekly, monthly, quarterly, and annual business performance against targets.
• Identify risks and opportunities by channel, customer, category, and product.
• Lead business reviews with commercial teams, providing recommendations to drive growth and profitability.
• Build executive dashboards and KPI scorecards for management visibility.
• Lead the demand planning process in collaboration with Sales and the supply team.
• Drive monthly demand review meetings and forecast accuracy improvement initiatives.
• Support annual operating planning, budget cycles, and quarterly business reviews.
• Drive continuous improvement in planning processes, forecasting methodologies, and data governance.

What You Need to Be Successful

• Bachelor’s degree in business, Marketing, Economics, or a related field.
• 5-8+ years of experience in Business Planning, Sales Operations, Commercial Planning, Demand Planning, Revenue Management, or Supply Chain Planning.
• Strong analytical and reporting skills.
• Advanced Excel and Power BI proficiency preferred.
• Strong communication and stakeholder management skills.
• English proficiency (intermediate to advanced).

Bonus Points if You Have

• Knowledge of QLIK or Power BI.
• Knowledge of websites (Retail Link, SAP, and others)
• Analytics and Numerical Skills

What Makes You Eligible

• Successfully completing a background investigation and drug screen as a condition of employment

What We Offer

• ‌A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

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