Manager, Sales (Upstream & Downstream)

Reporting to the Assistant Vice President, I&I (ASEAN), you will be responsible for driving sales growth and managing key customer accounts for upstream and downstream for the Chemical & Process Industry (CPI) Business Line in Singapore. The Business Line delivers a broad portfolio of technical services, including Third Party Inspections, Non-Destructive Testing (NDT) services, Owner’s Engineering, Project Management Consultancy (PMC), Lender’s Engineering (LE), Risk and Hazard analysis, Process Safety and operational, maintenance, and shutdown inspection services for the chemical, oil and gas, and process industries.

Key Responsibilities

• Develop and execute go-to-market strategies for upstream and downstream with the Assistant Vice President to achieve revenue, profitability, and customer acquisition targets within the Chemical & Process Industry (CPI) Business Line
• Identify, develop, and pursue new business opportunities through proactive prospecting, networking, cold calling, email outreach, and customer meetings
• Understand customer requirements and promote TÜV SÜD's portfolio of technical services by delivering tailored solutions and compelling value propositions that drive successful sales outcomes
• Build, strengthen, and maintain long-term relationships with customers, prospects, and business partners through regular engagement and responsive management of enquiries and feedback
• Manage the end-to-end customer journey, from lead generation and opportunity development to contract closure and after-sales support, ensuring a positive customer experience
• Support the review and development of pricing strategies to enhance competitiveness and improve profitability across the service portfolio
• Prepare accurate and timely quotations in response to customer enquiries and business opportunities
• Monitor market trends, competitor activities, and customers needs to identify growth opportunities and support business development initiatives
• Collaborate closely with Operations and Customer Service teams to ensure seamless service delivery and high levels of customer satisfaction
• Remuneration will be based on On-Target Earning Scheme

Key Requirement

• Bachelor’s Degree/ Diploma in Engineering, Business Administration or any other relevant fields, preferably with at least 4 years of direct sales experience
• Experience in TIC industry, Chemical & Process/ Oil & Gas or other related industries is highly preferred
• Clear and articulate presentation ability with excellent communication skills
• Strong interpersonal skills and customer focus to establish positive relations
• Target-driven personality but with high level of diplomacy to influence management and decision makers
• Strong ability to navigate challenging situations as well as manage and align different stakeholders
• Mature, self-disciplined, and results-driven