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Qiddiya Investment Company

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Manager - SAP Application Operations

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Qiddiya Investment Company is seeking a dedicated and skilled professional to join our team as Manager - SAP Application Operations. In this vital role, you will be responsible for managing the operational integrity and performance of our SAP applications, ensuring they align with our strategic objectives while delivering high availability and reliability to our users.

Your leadership will be integral in coordinating the day-to-day operations, optimizing processes, and implementing best practices across our SAP landscape to meet the needs of our growing organization.

Key Responsibilities

  • Lead the SAP Application Operations team, overseeing support processes, incident management, and service requests for SAP applications.
  • Ensure optimal performance of SAP systems, managing system monitoring, tuning, and capacity planning.
  • Work closely with cross-functional teams to ensure effective application integration and functionality across business units.
  • Implement and enforce application governance, ensuring compliance with operational standards, policies, and security measures.
  • Drive continuous improvement initiatives aimed at enhancing application performance and user experience.
  • Monitor application performance metrics, identifying and resolving issues proactively.
  • Coordinate and support system upgrades, patches, and enhancements to maintain system integrity and reliability.
  • Develop and maintain documentation of processes, workflows, and system configurations.
  • Provide training and support for end-users to maximize the effectiveness of SAP applications.
  • Stay informed of SAP best practices, trends, and upgrades, evaluating their relevance to the organization.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 5+ years of experience in SAP application management or operations.
  • Strong knowledge of SAP applications, tools, and methodologies.
  • Proven experience in incident management and service delivery processes.
  • Excellent analytical and troubleshooting skills.
  • Strong interpersonal and communication skills, able to engage with technical and non-technical stakeholders.
  • Experience with system monitoring and performance tuning is a plus.
  • Certification in SAP Application Management is advantageous.

Benefits

Comprehensive benefits package

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What this application asks

workable

First name, Last name, Email, Phone, Address, Highest Education Level, Gender, Please confirm your nationality, Do you, or any immediate family member or close personal associate, have any actual, potential, or perceived conflict of interest in relation to QIC, arising from personal relationships, financial interests, or external employment, business activities, or services, that could reasonably be perceived as influencing your independence, objectivity, or decision-making if employed by QIC?, Are you currently or have you ever worked directly for PIF or one of its affiliated companies?, Do you have any social media accounts such as Twitter, Facebook, LinkedIn, TikTok, YouTube or other platforms? If yes please share your usernames or links to you profiles:, Current Location, Date of Birth, Expected Salary, Current monthly salary, Salutation, Nationality Field, Education, Experience, Summary, Resume, Years of relevant experience, Are you currently involved or working directly for Qiddiya either through a delivery partner or as a consultant?, By proceeding, I acknowledge that I have read the Privacy Notice https://qiddiya.com/en/careers/career-privacy-notice/ and consent to the use of my personal data provided in my job application for the purpose of conducting the recruitment process with Qiddiya Investment Company. I confirm that all information submitted as part of my job application is complete, accurate, and true to the best of my knowledge. I understand that providing false, misleading, or incomplete information at any stage of the application or profile creation process may result in the rejection of my application. I further acknowledge and agree that Qiddiya Investment Company may verify the information I have provided, either directly or through authorized third parties., I hereby confirm that I have never had any criminal conviction, an arrest or charge for which I am currently on or awaiting trial

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