Manager, Savings Plan Administration

This role leads day-to-day administration and vendor management for the Company’s qualified and non-qualified defined contribution plans and financial wellness programs including participant service, vendor performance, participant transactions, account reconciliations, and implementation of plan changes and compliance requirements.

Roles and Responsibilities:

• Lead administration of qualified and non-qualified defined contribution plans in accordance with plan documents, ERISA, the Internal Revenue Code, and Department of Labor requirements.
• Manage the recordkeeper and other service-providers, including performance against service-level agreements, escalations, and corrective actions.
• Own operational performance, including case inventories, aging, turnaround times, quality results, root-cause analysis.
• Oversee participant transactions and complex cases, including enrollments, deferral changes, distributions, loans, rollovers, beneficiary updates, corrections, and non-qualified plan activity.
• Partner with Payroll, HRIS, Finance, Asset Management, Legal, Information Technology, and vendors to maintain data integrity and to support administration of special projects, plan changes, contributions, loan repayments, payroll interfaces, and file reconciliations.
• Translate plan amendments, regulatory requirements, bargaining outcomes, and vendor updates into system requirements, procedures, testing, communications, training, and implementation.
• Support mergers and acquisitions and lead cross-functional initiatives to improve accuracy, timeliness, security, controls, efficiency, and participant experience.
• Lead participant communications, education, financial wellness initiatives, and targeted campaigns; present plan features and processes to HR Business Partners, employees, and Union Benefit Representatives.
• Coordinate savings plan counseling and White Glove service for participants and executives.
• Serve as savings plan subcommittee lead for UAW negotiations and the UAW Pension Board.
• Manage budgets, forecasts, expenses, trust reconciliations, vendor invoices, reimbursements, and administrative reporting.
• Lead audits, nondiscrimination testing, data requests, and operational reviews; implement remediation and document results.