Manager Security and Resilience

At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

Your Opportunity

The Risk and Resilience Group is seeking an experienced Security and Resilience Manager to drive the strategic uplift and continuous improvement of the security and resilience functions and lead and develop a team of security and resilience specialists.

This team is responsible for implementing enterprise-wide business resilience and protective security strategies that minimise risk to business operations, customer services and critical service delivery.

In this integral leadership role, you will work collaboratively with internal and external stakeholders to strengthen Urban Utilities’ security and resilience capability. You will provide trusted specialist advice to the CEO, Board and extended leadership team, guiding the implementation of initiatives that help eliminate, minimise or manage the impacts of business and service disruption events.

This position will be for an initial 12 month fixed term contract, with potential for further work beyond this period.

As part of this role, you may be required to participate in Urban Utilities’ Emergency Management arrangements in an after-hours or on-call capacity, in line with your skillset. This additional work will be in accordance with your employment contract.

What You’ll Deliver

• Drive the development, implementation and continuous improvement of enterprise-wide protective security and business resilience strategies, frameworks and processes.
• Partner with senior leaders and key stakeholders to identify, assess and manage security, resilience and disruption risks across Urban Utilities.
• Drive business understanding and the effective integration of security and resilience outcomes into business operation, investment and decision making.
• Provide specialist advice, scenario planning and risk modelling to support executive decision-making and organisational preparedness.
• Design and deliver improvement programs that uplift security and resilience maturity, strengthen operational continuity and support critical service delivery.
• Lead, coach and develop a high-performing team of security and resilience specialists, fostering strong professional practice and clear delivery outcomes.

About You

• Strong knowledge of protective security, business resilience frameworks, risk management processes and relevant legislative requirements.
• Experience undertaking strategic and tactical risk modelling, scenario planning and business continuity improvement activities.
• Proven ability to design, develop and deliver improvement programs and processes aligned to leading practice in security and business resilience.
• Strong, collaborative leadership style with the ability to build trusted relationships, influence senior stakeholders and foster an inclusive, customer-focused culture.
• Experience advising senior leadership teams on security and resilience maturity, continuous improvement and risk-based decision-making.
• Demonstrated experience leading and developing high-performing teams of security and resilience specialists, ideally within a complex operational environment.
• Relevant formal qualifications in security, resilience or a related discipline would be highly regarded.
• Experience in critical infrastructure sectors would also be highly regarded.

At UU, our strength comes from our people. We value different perspectives, backgrounds, experiences and ways of thinking, and we’re committed to creating a workplace where people feel respected, included and supported to do their best work.

We welcome applications from people of all backgrounds, identities and life experiences. You do not need to meet every requirement to apply. If this role interests you and you feel you could contribute, we’d love to hear from you.

For us, it’s about finding the right person, not ticking every box.

If you require adjustments at any stage of the recruitment process, please let us know. We’re here to support you through the process.

Why Urban Utilities

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There’s no us without you. Come shape the future with us.

How to Apply

Click ‘Apply’ to submit your application.

For further information please contact our Talent team at careers@urbanutilities.com.au