Manager / Senior Manager (Commercial)
We are seeking a highly motivated and result-oriented Business Development Manager responsible for generating new business, developing strategic customer relationships, and achieving revenue growth across ocean freight, air freight, project logistics, customs brokerage, warehousing, and value-added logistics services.
The ideal candidate should possess strong knowledge of the freight forwarding industry and have an established network of importers, exporters, and supply chain decision-makers.
Business Development
- Identify and acquire new customers for international freight forwarding services.
- Generate leads through networking, referrals, cold calling, digital platforms, and industry events.
- Develop and execute territory sales plans.
- Build long-term relationships with key decision-makers.
- Achieve monthly, quarterly, and annual sales targets.
Customer Relationship Management
- Understand customer logistics requirements and propose customized supply chain solutions.
- Conduct client meetings and presentations.
- Negotiate commercial terms and close profitable business opportunities.
- Ensure high customer satisfaction and retention.
Sales & Commercial
- Prepare quotations in coordination with pricing and operations teams.
- Negotiate freight rates and commercial agreements.
- Maintain healthy sales margins.
- Monitor competitors and market pricing.
Account Management
- Grow existing customer accounts through cross-selling and upselling.
- Conduct periodic business reviews with customers.
- Identify additional logistics opportunities within existing accounts.
Market Intelligence
- Monitor market trends, freight movements, and competitor activities.
- Share actionable market intelligence with management.
- Identify emerging business sectors and new trade lanes.
CRM & Reporting
- Maintain accurate customer information in CRM.
- Update sales pipeline regularly.
- Submit weekly sales reports and monthly forecasts.
- Ensure timely follow-up on enquiries.
Collaboration
- Coordinate closely with Operations, Pricing, Customer Service, Finance, and Overseas Partners to ensure seamless execution.
- Support collections and ensure customer payments are received within agreed credit terms.
Requirements
Qualifications
- Bachelor's degree in Business, Logistics, Supply Chain, Marketing, or related field.
- MBA preferred.
Experience
- 3–8 years of experience in Freight Forwarding, NVOCC, Shipping Line, Logistics, or Supply Chain Sales.
- Proven experience in B2B sales.
- Existing customer portfolio is highly desirable.
Benefits
Why Join Boltcargo?
- Work with one of India's fastest-growing logistics companies.
- Exposure to global freight forwarding and international trade.
- Opportunity to build strategic customer relationships.
- Performance-driven career progression.
- Collaborative and entrepreneurial work culture.
- Opportunity to contribute to a rapidly expanding global logistics network.