Manager/ Senior Manager - Governance, Compliance & Quality Assurance
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About Medhavi Skills University:
Medhavi Skills University (MSU) is a government-notified private State Skills University established under a State Act in Sikkim in 2021, dedicated to advancing quality skill-integrated higher education and entrepreneurship. Recognised by the UGC and aligned with the National Education Policy (NEP) 2020, MSU is a pioneer in converging the skilling ecosystem with formal higher education through its “Industry as Campus” model. The University collaborates extensively with industries and Skill Development Institutes to deliver work-integrated degree programs embedding structured on-the-job training within the curriculum. MSU is a recognised Awarding Body under NCVET, empanelled with DGT, and serves as an
anchor university partner with NSDC and the PMU of NSDC International- collectively reinforcing its demand-driven, industry-co-led academic framework. Ranked 4th among India’s Top Skill Universities in the Outlook ICARE Rankings 2025 and supported by over 11 defence partnerships along with multiple national recognitions, MSU stands among India’s leading skill-integrated higher education institutions.
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About Medhavi Group:
Established in 2013, Medhavi Group is a unified ecosystem comprising MSU and various skill-promoting organizations, dedicated to advancing skill development, vocational training, and industry-integrated higher education. With a strong outcome-driven approach, the Group has trained over 6 lakh learners, achieving more than 70% employability outcomes, and currently supports 20,000+ active students across its diverse programs. Medhavi Group continues to bridge the gap between education and employment by building scalable, industry-aligned talent pathways across India. Work Integrated Skill based Higher Education (WISE) is Medhavi’s flagship industry-integrated initiative built on the principle of “Industry as Campus.” It combines academic learning with structured on-the-job training, ensuring students graduate with real work experience and industry-ready skills. Through deep, outcome-driven partnerships with over 300+ leading industry and skill partners across 26+ sectors including Hyundai, Mahindra, IHG Group, Nephroplus, Barbeque Nation, Nexus Select Malls, ClassPlus, Tata Electronics, Marriott, ITC, and others-WISE enables learners to acquire role- specific competencies directly within live business environments. WISE creates a demand-driven talent pipeline for industries that enhances employability, improves workforce productivity, and bridges the industry skill gap.
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Role Overview:
The incumbent will be responsible for managing the Awarding Body's governance, regulatory compliance, and quality assurance framework while supporting the Director's Office. The role will ensure compliance with NCVET regulations and Board governance requirements by managing regulatory documentation, compliance and moderation registers, assessment agency empanelment and audits,the appeals process, and the Awarding Body MIS. Additionally, the incumbent will oversee the quality assurance framework by coordinating external moderation, monitoring assessment quality, maintaining assessment integrity, and recommending corrective actions as required. The role holder shall have the accountability to recommend withholding certification releases pending verification and to escalate assessment integrity or compliance issues to the Director - Awarding Body & SQAC.
Key Responsibilities:
1. Regulatory Compliance & Audit Readiness
- Own NCVET and NSQF compliance for the Awarding Body; maintain a compliance register.
- Prepare for and manage regulator audits and inspections; drive corrective and preventive actions to closure. Device an action plan on AB Performance Grading and Monitoring norms (as per NCVET)
- Author, publish and periodically review the Awarding Body's quality SOPs and standards.
- Ensure all assessment evidence and certification records are audit-ready at all times with Operations & Assessments.
2. Quality Assurance System
- Commission, brief and audit the external empanelled moderator panel; hold the moderation register.
- Review moderation findings; investigate malpractice, impersonation and result irregularities; recommend sanctions.
- Exercise authority to withhold a certification release pending verification.
- Escalate any unresolved assessment-integrity matter to Director AB & SQAC.
3. Assessment Agency Governance & Appeals
- Empanel assessment agencies against a published standard; audit them on a defined cycle.
- Monitor assessor quality, capacity and conflict of interest; recommend suspension or removal.
- Run the appeals and grievance mechanism to a published turnaround.
4. Governance, Board Reporting & Director's Office
- Prepare and circulate agendas; issue minutes and governance notes within 24 hours of every meeting;maintain the action tracker.
- Assemble the consolidated Awarding Body MIS and the quarterly board pack from functional inputs;run an arithmetic and internal consistency check on every paper and return non-compliant inputs to the originating function.
- Maintain the document, version and correspondence registers.
- Manage the Director's official calendar, travel and confidential correspondence.
Qualifications & Skills Required:
- Company Secretary (CS) <pursuing finalist is also eligible>, LLB, or an equivalent governance,compliance or audit qualification is strongly preferred.
- 5-8 years across governance, regulatory compliance, quality assurance or internal audit.
- Exposure to the skilling or education sector is required - Awarding Body, Sector Skill Council,assessment agency, examination board or accredited certification body.
- Working knowledge of NCVET and UGC regulatory requirements is desirable.
- Prior board or council secretarial experience is a strong advantage.
- Ms Office or Google workspace proficiency is must, must be an expert spreadsheets analysis and docs
- Regulatory interpretation, compliance register management, audit methodology, CAPA.
- Ability to commission, brief and audit an external moderation panel - understanding of sampling, inter-assessor reliability and standard setting at a commissioning level, even if not performing it.
- Investigation and evidence handling; report writing that stands up to a regulator.
- Excellent written English - this role drafts what the Chancellor reads.
- Numeracy sufficient to find an arithmetic error in a board table.
Note: Travel for minimum 5-10 days with the Director will be involved.
What We Offer:
- Opportunity to architect and scale a future-focused, industry-integrated higher education ecosystem.
- Competitive compensation with performance-linked incentives.
- Leadership role in a rapidly growing national skills and university platform.
- A collaborative, mission-driven environment.
- The opportunity to create a measurable impact on employability and workforce transformation at scale.
How to Apply:
Interested candidates should submit a resume and cover letter detailing their qualifications and experience atcareers@msu.edu.in at earliest possible.
Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.