Manager, Service Sales

Join us and take your career to the next level

As a Manager, Service Sales, you will be responsible for planning, developing, directing, and executing sales activities to grow the Kalmar Services Business within SSEA. You will lead and mentor a service sales team, fostering alignment with Kalmar Core Behaviors—Extreme Ownership, Respect, Customer Focus, and Experiment—to ensure the achievement of established sales targets and business profitability. Based in Singapore, this role requires traveling within the SSEA region and is critical in driving customer engagement, expanding our market share, and collaborating cross-functionally to streamline service operations.

What are your key responsibilities:

• Customer Engagement & Sales Growth: Drive end-to-end customer engagement across all organizational levels to build strong relationships and maximize account value. You will also increase service contract attachment rates by promoting and cross-selling Kalmar's complete portfolio of equipment and services in Singapore.

• Strategic Planning & Financial Management: Develop and execute comprehensive service sales budgets, strategic action plans, operational activities, resource allocation, and targeted promotional campaigns. Formulate sales forecasts and financial budgets, regularly monitoring variance and implementing corrective measures to address operational gaps.

• Commercial Negotiations & Partnerships: Lead high-stakes commercial negotiations with key strategic clients to secure long-term business opportunities. Partner closely with regional dealers and distributor networks to drive revenue growth, market share expansion, and profitability.

• Business Development & Operations: Identify business development opportunities and maintain pipeline accuracy using Salesforce. Scope requirements and compile robust technical/commercial proposals and tenders for timely submission. Collaborate cross-functionally to streamline and oversee the execution of service operations across the SSEA region.

• Leadership & Market Intelligence: Lead and mentor the service sales team to accelerate business growth and consistently deliver results. Contribute market intelligence, customer insights, and industry trend analysis to refine sales, retention, pricing, and distribution strategies. Execute additional strategic responsibilities as assigned by management.

What we offer you:

"When we solve something complex together for a customer, it's not just a technical win it's a trust win."

• Rewards that truly count: We create opportunities for growth through diverse experiences and uphold fair, gender-neutral pay, fostering a culture built on equity, empowerment, and continuous development. We also offer a comprehensive rewards package which combines flexibility, wellness, and recognition.

• Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.

• People who move together: You’ll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.

• Purpose that drives change: You’ll contribute to solutions that transform global trade, creating environmental and operational innovations. You’ll be in the driver’s seat of ideas, developing digital technologies that set industry standards and position us as the forerunner.

Become part of our global network of 5,200 professionals across 120+ countries, where your work drives innovation, sustainability, and meaningful impact around the world.

What you bring to the role:

• Qualifications: Degree or Diploma in Business or Engineering.

• Professional Experience: Minimum 5 years of sales experience within the industrial equipment industry.

• Technical Proficiency: Strong technical background in either mechanical or electrical disciplines.

• Core Competencies: Excellent customer relationship management skills, salesmanship, resourcefulness, and strong implementation skills. Self-motivated, capable of setting high standards, and possessing the ability to multi-task effectively.

• Leadership & Teamwork: Proven leadership skills with an open-minded approach and the ability to work within an international team and cross-cultural environment. You will act as a reliable team player in services leadership to ensure alignment with Kalmar Core Behaviors and foster team collaboration.

Ready to elevate your career? Apply today!

We encourage you to submit your application as soon as possible. Interviews will be conducted on a rolling basis, and the position will be filled as soon as the most suitable candidate is identified.

Closing date: 6 November 2026

#SSEA