Manager Services Data Analytics

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Lead and develop the Business Analytics team, providing coaching, mentoring, and performance management.
Ensure the reliability and accuracy of all data sources used across IBP & Sales Operations.
Manage and optimize databases, BI tools, and analytics platforms to support business needs.
Drive integration between different systems (ERP, CRM, BI platforms) to create a unified and consistent data environment.
Develop and maintain automated reporting, dashboards, and data pipelines.
Establish data governance standards, including data quality controls, validation processes, and documentation.
Partners with IT and cross-functional teams to implement system enhancements and resolve data issues.
Provide analytical support to Demand Planning, Strategy/Pricing, Sales Process Improvement, and Business Governance teams.
Identify opportunities to leverage advanced analytics (predictive models, statistical analysis) to improve business outcomes.
Ensure compliance with data security and privacy policies.

Minimum Job Qualifications:

• Minimum 5 years of proven experience performing planning, demand forecasting, strategy, or sales-related support activities.

• Demonstrated ability to work cross-functionally with Sales, Operations, and Finance teams.

• Strong analytical skills with experience in data consolidation from multiple sources.

Preferred Qualifications:

Strong proficiency in SQL and database management (relational databases, data warehousing).
Programming skills in Python, R, or similar languages for data manipulation and automation.
Experience with BI tools (Power BI, Tableau, SAP Analytics, or similar).
Proven experience integrating multiple data systems and ensuring data consistency.
Strong understanding of ERP systems (SAP preferred & Oracle) and CRM platforms (Salesforce preferred).
Experience managing and developing teams.
Excellent problem-solving skills and attention to detail.
Strong communication skills in English and Spanish/Portuguese.
Experience in manufacturing, industrial, or technology sectors preferred.

Preferred Qualifications:

Strong understanding of ERP systems (SAP and/or Oracle preferred) and CRM platforms (Salesforce preferred).
SAP and Oracle experience.

EDUCATION AND CERTIFICATIONS

• Bachelor's degree in Computer Science, System, Engineering, Data Science, Engineering, Statistics, Business Analytics, or related field.

• Additional professional studies post graduate.

• Certifications in data analytics, SQL, or BI tools are a plus.

Required Tools / Systems Knowledge:

Must be up to date on relevant Information Technology tools, including but not limited to the full Microsoft Office package (Excel, Word, PowerPoint, Project, Visio, Outlook).
Power Business Intelligence (Power BI) for dashboard creation and data visualization.
Oracle Enterprise Business Suite and/or SAP / Oracle for data extraction and reporting.
Understanding of database structures, cloud environments, and data management principles.