Manager, Site Reliability Engineer - Data Platforms

AWS Site Reliability Engineer with strong cloud architecture expertise to design, build, automate, and operate secure, resilient, scalable, and cost-efficient AWS platforms. This role also includes responsibility for leading an SRE pod and managing assigned engineers. However, it is primarily a hands-on technical role. The successful candidate will remain a key technical contributor who leads through architecture, implementation, production ownership, incident response, coaching, and example.

• Design secure, highly available, scalable, and cost-efficient AWS architectures for EDSE applications and data platforms.
• Define reusable platform services, Infrastructure as Code modules, reference architectures, and engineering guardrails.
• Make and document architectural decisions across networking, identity, compute, containers, storage, security, observability, and resilience.
• Lead architecture and production-readiness reviews, addressing reliability, security, performance, operability, and cost risks.

• Establish and improve SRE practices, including SLIs, SLOs, error budgets, availability targets, capacity planning, and operational-readiness criteria.
• Use operational data to identify recurring failures, performance bottlenecks, capacity risks, and opportunities to reduce manual toil.
• Participate in the on-call rotation and lead the technical response to complex or high-severity production incidents.
• Conduct blameless post-incident reviews and ensure corrective actions produce durable engineering improvements.

• Build reusable, tested infrastructure and operational automation using Terraform and programming languages such as Python.
• Automate provisioning, configuration, validation, deployment, recovery, compliance checks, and routine operational activities.
• Strengthen CI/CD and GitOps practices through automated testing, deployment controls, progressive delivery, and reliable rollback mechanisms.
• Standardize metrics, logs, traces, dashboards, and actionable alerting to improve issue detection, diagnosis, and recovery.

• Design and validate backup, high-availability, and disaster-recovery strategies aligned with defined business and recovery objectives.
• Conduct restore tests, failover exercises, resilience reviews, and controlled game-day scenarios.
• Embed least-privilege access, encryption, network segmentation, secrets management, vulnerability remediation, and policy-based controls into platform designs.
• Improve AWS cost efficiency through right-sizing, resource lifecycle management, tagging, usage analysis, and architecture optimization without compromising reliability or security.

• Lead the SRE pod by setting technical direction, prioritizing work, managing operational commitments, and driving delivery to completion.
• Serve as a senior AWS and SRE advisor, partnering with application engineering, data engineering, cybersecurity, architecture, product, and FinOps teams.
• Manage and mentor assigned engineers through regular feedback, one-on-one discussions, technical coaching, design and code reviews, and career-development support.

The expected allocation of responsibilities is:

• Approximately 75-80% hands-on technical work, including AWS architecture, coding, Infrastructure as Code, automation, design reviews, production troubleshooting, observability, performance improvement, and incident response.
• Approximately 20-25% pod and people leadership, including prioritization, work allocation, delivery coordination, mentoring, one-on-one discussions, performance feedback, career development, and removing team blockers.

The individual will be expected to move comfortably between architecture decisions, hands-on implementation, production operations, incident leadership, stakeholder communication, and people development. The balance may vary temporarily during major incidents, critical releases, or important delivery milestones.

• Masters or Bachelors degree in computer science or engineering field and 9 to 12 years of relevant experience, including substantial hands-on experience in AWS cloud engineering, platform engineering, infrastructure engineering, DevOps, or Site Reliability Engineering.
• Prior experience leading a technical pod, engineering squad, or small team while continuing to contribute hands-on.

• Significant hands-on experience designing, implementing, and operating business-critical production workloads on AWS, including experience with EKS, Sagemaker, Bedrock, VPC, PrivateLink, S3, EC2, KMS, CloudWatch, CloudTrail, Secrets Manager, Lambda, and RDS.
• Deep knowledge of AWS architecture across networking, identity and access management, security, compute, containers, storage, monitoring, and resilience.
• Strong experience with Infrastructure as Code using Terraform, CloudFormation, AWS CDK, or comparable technologies.
• Proficiency in at least one programming or scripting language, such as Python, Go, Java, TypeScript, Bash, or PowerShell.
• Ability to write maintainable, production-quality infrastructure code, automation, and operational tooling.
• Practical experience applying SRE principles, including SLIs and SLOs, actionable alerting, incident response, root-cause analysis, post-incident improvement, and toil reduction.
• Experience building or operating containerized platforms using Docker and Kubernetes, preferably Amazon EKS.
• Experience with CI/CD, GitOps, source control, automated infrastructure testing, deployment controls, and safe production-change practices.
• Experience implementing observability using AWS CloudWatch, OpenTelemetry, Prometheus, Grafana, Splunk, Datadog, or comparable platforms.