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Manager, SMB Sales

Open 40d posting dated 2 weeks ago
This position is no longer accepting applications(closed Aug 16, 2026).

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We are looking for a Sales Manager to lead our growing team of Account Executives and drive revenue growth across individual, team, and organizational goals.

As an experienced people leader with a proven sales track record, you will build and develop a high performing remote sales team that delivers exceptional results for our sellers and Square. You'll leverage data-driven insights to coach and develop your AEs while fostering a culture of high performance, ownership, and accountability.

You Will

  • Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
  • Support direct reports by participating in client and prospect meetings
  • Develop a sales team which includes hiring and training new account executives on sales process
  • Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
  • Build predictable and repeatable sales funnel processes and best practices across team
  • Conduct weekly pipeline review and forecast meetings with AEs
  • Coach direct reports regarding strategies to increase revenue and customer success
  • Evolve the sales strategy, process and tactics to improve performance
  • Use the customer voice to improve our products
  • Envision new ideas and approaches and take them to fruition

You Have

  • 3 + years experience as a sales manager
  • 3 years of documented sales success as an individual contributor exceeding target
  • Experience in hiring, training and ramping new Account Executives
  • Proven track record in collaborating across different teams with the ability to inspire change
  • Leadership and coaching experience and a desire to help others be their best
  • Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
  • An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A:

$135,377—$203,136 USD

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A:
$135,408$203,112 CAD
Zone B:
$135,408$203,112 CAD

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Privacy Policy

What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Additional profiles (e.g. GitHub, Stack Overflow) optional
  • Tell us a bit about why you're applying to work here. What excited you about this role? written answer · optional
  • Block's purpose is economic empowerment. Briefly tell us about what that purpose means to you. written answer · optional
  • At Block, we believe that being AI-ready will unlock dependencies and accelerate our velocity, allowing us to spend more time building and shipping products that help our customers and the world. Tell me about a time where you used AI in a meaningful way. How did you decide whether AI was appropriate, how did you use it, and how did you ensure the outcome was effective and responsible? This can be an example from your personal or work life. written answer
  • Will you now or in the future require sponsorship for work authorization? (This information will not be used in assessing your qualifications for any position.) choose one
  • Are you authorized to work lawfully in the location posted for this position? choose one
  • Have you ever been employed full-time at Block or its subsidiaries? choose one
  • If you answered "Yes" to the question above, please enter your dates of employment. Note that your performance history may be reviewed as part of the application process. optional
  • Have you ever provided any contract work for Block, Inc. or any of its subsidiaries or affiliates (whether in the U.S. or internationally)? choose one
  • If you answered "Yes" to the question above, please enter your dates of contract engagement or work through agency. optional
  • By clicking “accept,” you agree that any disputes related to your application, including those related to Block’s selection process, hiring decision, and your background check, shall be submitted to binding arbitration with the Judicial Arbitration and Mediation Services, Inc. (JAMS) on an individual basis only in San Francisco, before a single arbitrator according to the applicable JAMS Rules then in effect, with Block bearing all costs unique to arbitration. To the extent permitted by law, you and Block each waive the right to initiate or participate in any class, collective, or representative action against the other in any forum (including court and arbitration). If any provision of this agreement is deemed unenforceable, the remainder shall remain in effect, except that, notwithstanding the above, under no circumstances shall class or collective, or representative proceedings be permitted in arbitration. choose any
  • I certify that all of the information I have provided is correct and complete and realize that falsification or misrepresentation, including omission, on this or any other personnel record, or in the hiring process, may be grounds for refusal of employment, or if hired, may lead to disciplinary action, up to and including termination. By signing this Electronic Signature Acknowledgment Online Form, I agree that my electronic signature is the legally binding equivalent to my handwritten signature. Whenever I execute an electronic signature, it has the same validity and meaning as my handwritten signature. I will not, at any time in the future, repudiate the meaning of my electronic signature or claim that my electronic signature is not legally binding. Please sign by typing your Full Legal First, Middle Initial, and Last Name.
  • What is your Legal First Name?
  • What is your Legal Last Name?
  • How we interview: Our hiring process prioritizes authenticity and fairness, and we ask all candidates to adhere to a few key expectations. Acceptable use of AI may differ depending on the role, so we encourage you to confirm with your recruiter what is or isn’t permitted during the process. Recording any part of the interview without consent is prohibited. However, if you need recording as an accommodation, please notify your recruiter before your scheduled interview. During virtual interviews, keep your video on to foster meaningful engagement; if you require accommodations, please inform our team in advance. Lastly, maintain confidentiality by refraining from sharing any proprietary or trade secret information from previous employers or other sources throughout the interview process. choose one
  • With your permission, we may use AI transcription software to transcribe and summarize your interview to help us capture accurate notes. Participation is entirely voluntary, and your decision will not affect the outcome of your application. You can withdraw consent at any time. Do you consent to us using AI to transcribe and summarize your interview? choose one

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