Manager, Software Testing

Job Summary

Title: QA Manager

Experience: 14+ Years

Role Type: Full-time

Department: Quality Assurance / Engineering

We are looking for an experienced QA Manager to lead quality assurance initiatives across multiple software projects. The ideal candidate will have strong hands-on expertise in automation and manual testing, experience in defining scalable testing strategies, and the ability to drive quality engineering practices across teams. The role requires a combination of technical leadership, team management, process improvement, and client collaboration to ensure high-quality software delivery aligned with business objectives and industry standards.

Responsibilities

• Quality Assurance Leadership: Lead and manage QA activities across multiple software projects, ensuring effective test coverage, reliability, and quality standards.
• Testing Strategy Frameworks: Define and implement testing strategies, frameworks, methodologies, and best practices aligned with project requirements and industry standards.
• QA Governance: Establish, strengthen, and continuously improve QA governance processes, testing standards, methodologies, and quality metrics across projects.
• Test Coverage Defect Management: Collaborate with Quality Analysts and engineering teams to assess test coverage, identify quality gaps, analyze test failures, and drive effective defect triage and resolution.
• Team Leadership Development: Build and develop a high-performing QA team by strengthening technical capabilities, behavioral competencies, and collaboration.
• Resource Skill Management: Ensure the team maintains the right balance of technical skills and testing expertise to meet project requirements.
• Technical Direction: Work closely with technical experts to provide direction, challenge existing approaches, and drive continuous improvements in testing practices and delivery quality.
• Continuous Improvement: Identify opportunities to improve testing efficiency, defect prevention, test coverage, and overall product quality.
• Cross-functional Collaboration: Partner with development, product, and other stakeholders to integrate quality practices throughout the software development lifecycle.
• Client Communication: Communicate testing strategies, quality metrics, risks, and improvement plans effectively to clients and internal stakeholders.

Key Required Skills

• Selenium
• Playwright
• Cypress
• Postman
• PostgreSQL
• MySQL
• MariaDB
• Owasp ZAP
• Apache JMeter

Nice to Have

• Experience in the eCommerce domain, including commerce platforms and related integrations.
• Experience managing QA activities across multiple concurrent projects.
• Exposure to CI/CD pipelines and integrating automated tests into continuous delivery workflows.
• Experience defining quality metrics, reporting test results, and driving continuous improvement initiatives.
• Exposure to AI-assisted testing tools and techniques for test case generation, test automation, defect analysis, and improving overall testing efficiency.