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RiverForest Connections

Manager/Specialist - Resource Management

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Description

We are looking for Resource Management professionals with experience in Tax/Audit/Assurance practices.

Looking for someone who thrives in a growing environment and is passionate about supporting the business through effective resource planning, scheduling, and coordination.

Key Responsibilities:

- Support day-to-day resource scheduling, work allocation, and staffing coordination for assigned Tax teams, service lines, or offices.

- Maintain staffing schedules in the resource management system and ensure assignments are updated accurately and in a timely manner.

- Monitor staffing conflicts, capacity gaps, and availability trends, and escalate complex issues or high-risk situations to Resource Management leadership.

- Work closely with engagement teams, business leaders, and the wider Resource Management team to support staffing requirements based on availability, skill set, business needs, and deadlines.

- Develop a strong understanding of tax tasks, seasonal deadlines, and engagement requirements to support informed staffing and scheduling decisions.

- Use scheduling and reporting tools regularly to track assignments, resolve conflicts, and maintain visibility over staffing activity.

- Support onboarding of new hires by helping build initial schedules, coordinating staffing set-up, and ensuring smooth integration into the resource planning process.

- Support offboarding transitions by helping identify open work, coordinating reassignments, and ensuring timely communication to relevant stakeholders.

- Monitor time entry, billable hours, leave schedules, and availability information for assigned professionals, and follow up where required.

- Prepare and maintain staffing reports, trackers, dashboards, and summaries to support decision-making by Resource Management leadership.

- Ensure data accuracy across staffing tools, reports, and trackers, and proactively highlight inconsistencies or risks.

- Support implementation of standard staffing processes and contribute ideas for improving efficiency, consistency, and overall coordination.

- Build effective working relationships with stakeholders across the Tax business and provide responsive support on resource-related matters.

- Independently manage assigned responsibilities while collaborating effectively with the broader Resource Management team and escalating matters appropriately where managerial intervention is needed.

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