Manager, Specialty Access and Infusions

Neighbourly Pharmacy is looking for a Manager, Specialty Access & Infusions (Procurement) to join our Central Pharmacy team, to support the continued growth and planning of our over 300 acquired Pharmacy locations across Canada! We have support offices located in ON, MB and SK, however this role can be located anywhere in Canada.
Compensation listed is a starting point only and will be determined based on candidate experience.
About Us:
Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 300 locations, our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Our Growth:
Neighbourly Pharmacy is continuing to grow rapidly across Canada. In March 2024, Neighbourly Pharmacy returned to being a privately-owned company and was again recognized as the one of the Best Managed Companies in 2025, Canada’s Top Growing Companies 4 years running and recognized on the 2022 The New Innovators list.
We thank all those who apply, however, only those that qualify for an interview will be contacted.
Location:
This role is remote, however will require travel across Canada and occasionally into the office for meetings as required by department leaders.
Job Description:
Neighbourly Pharmacy is seeking a Manager, Specialty Access and Infusions, to support the development and execution of our growing Specialty Pharmacy footprint and Infusion Services programs across Canada. This position plays a critical role in ensuring patients prescribed specialty medications gain timely access to their treatments through public and private funding channels.
The successful candidate will also contribute to strategic manufacturer partnerships, procurement strategy, and the expansion of infusion services—particularly in Saskatchewan.

RESPONSIBILITIES
Reimbursement & Special Authorization Support

Manage Special Authorization (SA) and reimbursement submissions for patients prescribed specialty medications across all Neighbourly Pharmacy locations

Collaborate with pharmacists, prescribers, and Patient Support Programs (PSPs) to gather required documentation and ensure timely coverage decisions

Navigate private insurance, public drug plans, and manufacturer-sponsored coverage programs

Track and follow up on submissions to minimize therapy access delays

Manufacturer & Patient Support Programs Engagement

Set up and manage direct manufacturer agreements that enable Neighbourly pharmacies to deliver clinical services in-house (e.g., reimbursement support, injection training, infusion services)

Build and maintain relationships with pharmaceutical manufacturers, PSP providers, and relevant industry stakeholders

Identify new collaboration opportunities with pharmaceutical manufacturers to expand Neighbourly’s specialty pharmacy and infusion service offerings

Ensure all agreements are compliant with privacy legislation, IMC guidelines, and internal compliance standards

Procurement Strategy

Leverage relationships with wholesalers to develop and optimize procurement strategies for select specialty molecules

Collaborate with vendors to ensure equal access to programs and support services associated with these molecules

Identify cost-efficiency opportunities and support margin protection for high-cost specialty drugs

Infusion Services Support

Support the development of infusion services, with a focus on growing the business in Saskatchewan

Identify and establish strategic partnerships to manage the costs of infusion therapy while maintaining patient access

Ensure infusion service standards are followed to minimize patient risk and reduce the likelihood of adverse events
Work with internal teams to expand the reach and quality of Neighbourly's infusion offerings

QUALIFICATIONS & SKILLS

Minimum of 5 years of experience with developing specialty pharmaceutical programs is required

Licensed Pharmacist or Nurse is preferred

Familiarity with IMC compliance and healthcare privacy standards

Knowledge of specialty medications, infusion therapies, and clinical service delivery models

Excellent communication, organizational, and relationship-building skills

Strategic analytical skills to study problems and records and identify solutions

Team-oriented attitude to help other colleagues and departments

Strong interpersonal communication and relationship-building skills

Ability to manage multiple priorities in a fast-paced, evolving environment
Willingness and ability to travel across Canada

Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.