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Hyve Group

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Manager, Sponsorship Operations

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Sponsorship Operations Manager - Manifest
Division: Event Operations
Reports to: Director of Operations
Location: Remote
Job status: Full Time, Permanent

Key Purpose:
Manifest is looking for a Sponsorship Operations Manager to manage the year-round delivery of our sponsorship program. The role is responsible for supporting sponsorship sales, managing contracts and inventory, overseeing sponsor fulfillment, and helping ensure an excellent sponsor experience.
As a key member of our team, the Sponsorship Operations Manager will work closely with Sales, Event Operations, our sponsor support agency, and other internal and external partners. They will also play a core management role during onsite event delivery. The role requires travel to Manifest.

Key Responsibilities:
As a Sponsorship Operations Manager, you will:
  • Work closely with Sales and other internal teams to manage the delivery of sponsor partnerships and provide accurate, timely information about products, inventory, and fulfillment.
  • Maintain sponsorship sales materials, product one-sheets, and backend inventory to help the Sales team sell confidently and accurately.
  • Prepare, send, and manage sponsorship contracts, translating sold benefits into clear fulfillment tasks and deadlines.
  • Build strong relationships with top-tier sponsors and serve as an escalation point for complex questions, activations, and fulfillment needs.
  • Develop and maintain processes to ensure the efficient delivery of Manifest sponsorships, working closely with our sponsor support agency and other partners.
  • Manage the commercial side of the show floor plan, including sponsorship inventory, sold locations, contract alignment, and routine updates throughout the show cycle.
  • Support the delivery of the Meetup Program.
  • Support post-show fulfillment reporting, sponsor debriefs, renewal conversations, and recommendations for future sponsorship products.

Skills & Experiences:
To be successful in this role, you must have/be:
  • A minimum of 3 to 5 years of event management experience working with event sponsors, sponsorship operations, sales operations, or exhibit operations.
  • Exceptional attention to detail and the ability to produce accurate work in a fast-paced, high-volume environment.
  • Extremely strong project-management, organization, prioritization, and time-management skills.
  • Confidence working with fast-moving sales teams and the ability to communicate requirements, boundaries, and solutions clearly.
  • Strong written and verbal communication skills, including the ability to communicate with senior-level executives and high-value customers.
  • Experience building and managing spreadsheets, trackers, and data merges.
  • A strong focus on quality, accountability, and the sponsor experience.
  • The ability to work independently, take ownership, and adapt in a fast-changing environment.
  • An interest in learning about the supply chain technology sector.
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