Manager, Subscription Account Management
Description
Hungry, Humble, Honest, with Heart.
The Opportunity Are you an energetic, detail-oriented leader with a passion for customer success? Join our Barcelona-based team and lead with impact—coaching talent, driving innovation, and improving renewal and retention in a hybrid environment.
About the Team You’ll join a diverse, high-performing Subscription Account Management team focused on customer success and long-term relationships. Based in Barcelona, the team thrives on collaboration, trust, and delivering seamless subscription experiences.
Reporting to the MEA leader, you’ll benefit from hands-on leadership, strong coaching, and a culture that values creativity and performance. This is a hybrid role (3 days in-office) with occasional travel to support strategic accounts.
Your Role
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Lead and develop a team of Subscription Account Managers
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Drive renewals, retention, and customer satisfaction
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Identify adoption gaps and implement improvement strategies
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