Manager Supercomputer Site Reliability Engineering
Posted Updated
You will lead site reliability engineering for hyperscale GPU infrastructure. You will build and manage reliability sub-teams, set operational standards, oversee incidents and root-cause analysis, improve repair velocity, monitor cluster health, and partner with engineering, data center operations, and vendors.
Responsibilities
- Serve as the senior operational authority for the SRE organization
- Lead integrated supercomputer systems engineering reliability initiatives
- Build SRE sub-teams for hardware analysis, software tools, monitoring, and site reliability
- Define on-call responsibilities, incident protocols, leadership structure, and communication practices
- Develop training for monitoring and response teams
- Establish operational interfaces with data center operations, engineering teams, vendors, and service owners
- Own vendor oversight and accountability mechanisms
- Improve mean time to repair
- Define and improve operational procedures and documentation workflows
- Define operational targets, health indicators, alerting standards, and incident severity definitions
- Lead hardware root-cause analysis and remediation teams
- Partner with platform engineering to improve operational reliability
- Lead automation efforts to reduce remediation overhead
Requirements
- Bachelor’s degree and 3+ years of experience in large-scale operations with 2+ years leading people leaders of technical teams, or 10+ years of experience in large-scale operations with 5+ years leading people leaders of technical teams
- Willingness to travel frequently to data center locations
- Ability to lift up to 50 lbs unassisted
- Ability to stand for long periods and occasionally use ladders
- Willingness to work extended hours or weekends as needed