MANAGER

We are seeking an experienced Restaurant Manager to oversee the daily operations of our restaurant and ensure high standards of food quality, customer service, hygiene and operational efficiency.

Key Responsibilities:

* Manage day-to-day restaurant operations, including dine-in, takeaway and delivery services.

* Prepare staff rosters, assign duties and supervise service, kitchen and cashier teams.

* Recruit, train and guide employees to maintain professional service standards.

* Monitor food quality, presentation, portion control and customer satisfaction.

* Handle customer feedback and resolve complaints promptly and professionally.

* Manage inventory, purchasing, supplier coordination and stock control.

* Monitor sales, operating expenses, cash collection and daily closing reports.

* Control food, labour and operational costs while working towards sales targets.

* Ensure compliance with SFA requirements, food-safety procedures, workplace safety and company policies.

* Maintain cleanliness and hygiene throughout the restaurant.

* Support promotional activities and identify opportunities to improve revenue and business performance.

* Report operational performance and important matters to the company’s management.

Requirements:

* Diploma or equivalent qualification in Hospitality, Business Management or a related field is preferred.

* At least 3 years of relevant restaurant operations experience, including supervisory or managerial responsibilities.

* Strong leadership, communication, problem-solving and customer-service skills.

* Good knowledge of inventory management, cost control, staff scheduling and restaurant operations.

* Familiarity with POS systems, cash handling and basic operational reporting.

* Knowledge of Indian or South Indian restaurant operations will be an advantage.

* Able to work rotating shifts, weekends and public holidays when required.