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Manager, Total Rewards

Open 20d

Position Summary

At HSO, how we pay and support our people reflects how much we value them. As Manager, Total Rewards, you will own the strategy behind our compensation, benefits, and payroll programs, ensuring they are competitive, compliant, and aligned with our business goals.

This is a hands-on leadership role. In the near term, you'll also personally manage payroll and benefits operations for our 400+ person remote workforce, while building the case for - and hiring - a Coordinator to support you. Once that hire is in place, you'll shift fully into a strategic total rewards leadership role.

We're looking for someone who can operate at both altitudes: comfortable owning compensation strategy and compliance at the executive level, and equally comfortable rolling up their sleeves to keep payroll and benefits running accurately in the meantime.

Key Responsibilities

Total Rewards Strategy

  • Own the design, competitiveness, and compliance of compensation and benefits programs across the organization.
  • Conduct market benchmarking and internal equity analyses; recommend pay structures, incentives, and benefits offerings that support retention and business goals.
  • Lead annual compensation review cycles, Variable Compensation Plan (VCP) administration, and compensation modeling for leadership.
  • Lead self-funded health plan strategy, vendor and carrier negotiations, and annual renewal and open enrollment strategy.
  • Monitor and interpret pay transparency, ERISA, ACA, FMLA, and related regulations, translating requirements into policy and process.
  • Lead pay equity analyses and FLSA classification reviews.

Payroll & Benefits Leadership (Near Term)

  • Oversee end-to-end payroll processing for 400+ remote employees, ensuring accuracy and compliance across jurisdictions.
  • Manage day-to-day benefits administration: enrollments, changes, terminations, and carrier updates.
  • Serve as the primary point of contact for employee payroll and benefits questions.
  • Prepare ACA reporting and 401(k) audit documentation.
  • Process and reconcile expense reimbursements, including audits for policy violations or duplicate submissions

Building the Function

  • Define and hire for the future Payroll & Benefits Coordinator role.
  • Transition operational work to the Coordinator once hired, retaining strategic oversight.
  • Build a scalable total rewards function positioned for HSO's long-term growth.

What You'll Bring to the Team

  • 7-10 years of progressive experience in compensation, benefits, or total rewards, including hands-on payroll experience.
  • Proficiency with payroll systems (ADP, Paylocity) and HRIS platforms; BambooHR experience strongly preferred.
  • Demonstrated experience with multi-state payroll tax compliance.
  • Deep knowledge of ERISA, ACA, FMLA, and pay transparency law.
  • Comfort operating at both a strategic and hands-on level — this role requires both, especially early on.
  • CPP, CEBS, or SHRM-SCP/SPHR is a plus.

Why You'll Succeed

  • You see total rewards as a lever for business performance, not just administration.
  • You're comfortable building something from the ground up, including your own future team.
  • You bring rigor and precision to compliance work without losing sight of the bigger strategic picture.

Why join HSO?

HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience.

If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Preferred First Name optional
  • Are you currently located in the United States? choose one
  • Are you legally authorized to work in the United States? choose one
  • Do you have at least 7 years of experience directly managing payroll processing for U.S.-based employees? choose one
  • Have you processed payroll for employees across multiple U.S. states? choose one
  • Which of the following have you personally completed in BambooHR as part of payroll administration? choose any
  • Which of the following compliance-related activities have you personally supported as part of payroll or benefits administration? choose any
  • Have you investigated payroll discrepancies, reconciliation variances, or employee benefits claims issues as part of your role? choose one
  • Have you supported preparation for or participation in a 401(k) audit? choose one
  • Have you worked for HSO previously? choose one
  • Which payroll systems have you used as a primary administrator? choose any
  • Will you now or in the future require sponsorship for employment authorization (e.g., H-1B)? choose one
  • What are your salary expectations? written answer

See also

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