Manager, Underwriting Mid-market (WC) Florida
About Integrated Specialty Coverages
Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.
Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.
Job Summary
Position Responsibilities
- Lead and manage regional Workers’ Compensation underwriting operations to achieve profitable growth, retention, and production objectives.
- Oversee underwriting strategy, portfolio management, pricing discipline, and risk selection across the assigned territory.
- Drive profitable new business production while maintaining strong renewal retention and underwriting profitability.
- Analyze Workers’ Compensation exposures including payroll, class codes, loss runs, experience modification factors, operational controls, return-to-work programs, and industry risk characteristics.
- Ensure underwriting compliance with company guidelines, delegated authority standards, state regulations, and Workers’ Compensation bureau requirements including NCCI and applicable independent state bureaus.
- Develop and execute regional business plans in partnership with executive leadership and distribution teams.
- Lead, mentor, and develop underwriting talent through coaching, technical training, referral guidance, and performance management.
- Act as the senior underwriting referral authority within the region for complex or large Workers’ Compensation accounts.
- Build and maintain strong relationships with retail agents, wholesale brokers, program administrators, and strategic distribution partners.
- Travel throughout the region to conduct agency meetings, stewardship reviews, underwriting audits, business development initiatives, and industry events.
- Collaborate cross-functionally with claims, actuarial, finance, product, compliance, and operations teams to improve underwriting outcomes and operational efficiency.
- Monitor regional underwriting results, submission flow, pricing trends, loss ratios, renewal retention, and agency performance metrics.
- Assist in identifying emerging market trends, competitive intelligence, and strategic growth opportunities within the Workers’ Compensation marketplace.
- Support underwriting modernization initiatives involving workflow optimization, underwriting automation, analytics, AI-enabled underwriting tools, and operational scalability.
- Ensure timely and professional service standards for agents, brokers, and internal business partners.
- Participate in strategic planning discussions related to regional growth, staffing, underwriting appetite, product expansion, and operational infrastructure.
- Perform other leadership and underwriting-related duties as assigned.
Minimum Qualifications
- 7+ years of Workers’ Compensation underwriting experience with demonstrated expertise in underwriting strategy, portfolio management, pricing, and agency development.
- Prior leadership experience managing underwriting teams, territories, or regional operations within Workers’ Compensation.
- Strong technical knowledge of:
- NCCI and state bureau regulations
- Experience modification analysis
- Payroll and class code review
- Loss trend evaluation
- Medical and indemnity cost drivers
- Large deductible and loss-sensitive structures
- Multi-state Workers’ Compensation underwriting
- Proven track record of building and managing profitable Workers’ Compensation books of business.
- Strong broker, agency, and distribution relationship management skills.
- Demonstrated ability to analyze underwriting, actuarial, claims, and operational data to support strategic decision-making.
- Excellent leadership, communication, organizational, and team development skills.
- Ability to operate in a fast-paced, growth-oriented environment with strong collaboration across business units.
- Bachelor’s degree or equivalent professional experience.
- Ability to travel up to 30% within the assigned region and to corporate offices as needed.
Preferred Qualifications
- CPCU, CIC, ARM, or other industry designations.
- Experience within MGA, carrier, delegated authority, wholesale, or specialty insurance environments.
- Familiarity with underwriting analytics, predictive modeling, and modern underwriting technology platforms.
- Experience supporting underwriting transformation, operational modernization, or AI-enabled underwriting initiatives.
- Continuing education focused on Workers’ Compensation, leadership development, underwriting analytics, or insurance operations.
This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.
The starting annual pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.
ISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
Benefits of Working at ISC
- Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
- Professional development opportunities
- Owner Referral Program
- Work from home reimbursement for remote/hybrid roles
- Canary emergency financial assistance program
- Comprehensive medical, dental, vision
- Life/AD&D Insurance
- Confidential, Employee Assistance Program
- Health Savings Account, includes company contribution
- Short-term disability
- Voluntary benefits - supplemental accident, critical illness, hospital insurance
- Employee discounts
- 401(k) Plan with company match contribution
- Addition Wealth Financial Wellness Program
- Various Time Off Programs
- 11 company paid holidays
Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at HR@ISCMGA.com or 760-599-7242.
ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.
**Must be legally authorized to work in the United States.**
**ISC participates in the Federal E-Verify program**
Skills
As published by greenhouse · 16 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (8)
- Preferred First Name optional
- LinkedIn Profile URL
- Website optional
- Street Address (line 1)
- Street Address (line 2) optional
- City
- ZIP Code
- The information and answers I have provided in my application are authentically mine, are accurate and are truthful. I have filled out this application without the use of artificial intelligence and without another person’s input. Please type your full name to confirm the above statement as it applies to your application.
Pick from a list (7)
- Are you currently legally eligible to work in the United States of America?
- Will you now, or in the future, require sponsorship for employment in the United States of America? (e.g. H-1B visa status)?
- Are you a current or former employee of Integrated Specialty Coverages or any of its affiliates?
- State
- What is the highest level of educational degree you have obtained?
- Please select the designations you currently hold that are active.
- Are you related to any current employees of ISC or it's affiliates?
Written answers (1)
- Tell us how you are using AI, or, learning AI for work.