Manager, Warehousing -Inventory Processes and Systems Optimization

POSITION SUMMARY
Diversified is seeking a Manager of Warehousing/Inventory Process & Systems to lead the design and delivery of process standardization and systems modernization across our domestic distribution network of 26 warehouses and 12 forward operating bases supporting installation and managed services projects.
The network currently operates on both Microsoft Dynamics 365 and Great Plains, supported by manual processes, homegrown tools and spreadsheet-based tracking, without a warehouse management system. Inventory is reconciled manually, shipment status is tracked through direct communication with carriers and sites, and visibility into material in transit is limited.
This role will lead both process modernization efforts and Warehouse tech stack selection and implementation, inclusive of a warehouse management system, automated integration with major suppliers, and automation of tracking from shipment through receipt. The position is structured as a program role through implementation and transitions to a permanent supply chain process and systems function at go-live, with ongoing responsibility for continuous improvement and automation initiatives.
The dotted-line reporting relationship to the EVP of Integration and Operations provides executive visibility and ensures program priorities remain appropriately resourced alongside daily operational demands.
KEY RESPONSIBILITIES
Current state assessment and process design

Document existing processes at each site, including informal practices and workarounds not reflected in current documentation
Design standardized network-wide processes for receiving, put-away, cycle counting, staging, kitting, pick/pack, shipping, returns, and RMA handling
In partnership with Business Systems, establish the master data foundation required for a technical implementation of a warehouse management system, including item master cleanup, consistent location and bin naming conventions, unit-of-measure standardization, and on-hand balance accuracy
Identify and deliver process improvements within D365 and existing tools, including structured receiving, location logic, scan-based transactions, and reporting to replace manual tracking

Tool selection and implementation

Lead requirements definition, RFP development, vendor evaluation, and selection recommendation for warehouse management tooling
Develop the business case and total cost of ownership model covering licensing, implementation services, hardware, integration, and internal resource requirements
Define the D365 integration architecture in partnership with IT and Finance, including system of record determination, transaction posting logic, and reconciliation processes
Evaluate platforms against project-based distribution requirements including kitting, serialized asset tracking, project allocation, and customer-owned inventory
Manage the implementation partner relationship and performance against scope, schedule, and quality commitments
Plan and execute rollout, including pilot site selection, configuration, testing, cutover, training, hypercare support, and sequencing for remaining locations

Supplier and carrier integration

Partner with IT on the implementation of EDI and API integration with major manufacturers and distributors covering purchase orders, order acknowledgments, advance ship notices, and invoices
Apply supplier ASN data to pre-populate receiving transactions, providing sites with advance visibility into inbound contents, timing, and packaging configuration
Define data standards for supplier transactions and manage the onboarding process for each major trading partner
Integrate carrier tracking data to maintain a single record from purchase order through delivery

Tracking automation

Automate tracking of material from shipment through confirmed receipt at warehouse and forward operating base locations
Implement automated status capture through supplier ASNs, carrier API and EDI feeds, and scan events at each handoff, with exception alerting for missed milestones
Establish automated three-way matching between purchase order, shipment, and receipt to identify discrepancies at the point of receipt
Replace manual receiving confirmation with scan-based transactions that update inventory, project allocation, and financial records concurrently
Extend tracking capability to inter-site transfers and material movement to and from job sites
Develop self-service visibility tools for project management and field operations teams

Training and adoption

Develop and deliver training for site teams transitioning to new tooling, including materials, delivery cadence, and reinforcement
Identify and develop site-level superusers to sustain standards following hypercare
Report adoption progress and barriers to the Senior Director of Supply Chain, who holds authority for enforcement of operating standards
Establish measurement to assess effectiveness of process changes and revise approaches where results fall short

Ongoing responsibilities following implementation

Lead continuous improvement across the distribution network, including identification, business case development, and delivery of automation opportunities
Manage ongoing supplier onboarding and EDI compliance
Maintain supply chain reporting and analytics for the Senior Director and EVP

QUALIFICATIONS
Required

7+ years in supply chain, distribution, or logistics operations, including direct experience in warehouse process design
Experience on a WMS implementation in a lead or core team role, including requirements definition, configuration, testing, and site cutover
Demonstrated record of converting manual processes to system-enabled processes with measurable results
Working knowledge of ERP-WMS integration; Microsoft Dynamics 365 Finance & Operations or Supply Chain Management strongly preferred
Experience with EDI or API integration to suppliers or carriers, including ASN-driven receiving
Strong analytical capability, including data quality assessment, business case development, and reporting
Willingness to work on-site at warehouse locations for extended periods during assessment and implementation
Bachelor’s degree in supply chain, industrial engineering, information systems, business, or equivalent experience

Preferred

WMS implementation in an environment with no prior system in place
Project-based distribution experience in AV, low-voltage, construction, telecommunications, or comparable industries
Working knowledge of EDI transaction sets (850, 855, 856, 810) and API alternatives
Barcode, RFID, and mobile data capture deployment
Lean, Six Sigma Green or Black Belt, APICS CPIM, or PMP certification
Serialized asset and customer-owned inventory management