MANAGER

Job Description & Requirements

Job Description & Requirements

Job Summary

The Manager leads all aspects of assigned outlet operations and financial performance, ensuring exceptional customer service and operational excellence.

Responsibilities

• Lead the outlet team to achieve sales targets by implementing effective sales strategies and motivating team members
• Oversee preparation and maintenance of the outlet to ensure a clean, tidy, and welcoming environment for customers
• Build and maintain strong relationships with regular guests alongside Restaurant Managers to understand and fulfill their needs, driving customer satisfaction
• Coordinate all reservations to optimize outlet capacity and maximize revenue opportunities
• Take full ownership of the assigned outlet, ensuring smooth service flow and operational efficiency through proactive team leadership and problem-solving
• Demonstrate initiative and leadership by motivating self and team to deliver consistent high-quality service