Manufacturing - Account Manager I
NewBe an early applicantESSENTIAL FUNCTIONS
Analyze customer part prints/data & create specifications for the proper cutting tools to produce the part, often with assistance from co-workers.
Identify situations which may require special pricing considerations or marketing opportunities and notify/ask supervisor for direction.
Answer customer questions, handle special requests and resolve complaints promptly, in a pleasant manner, with assistance from others.
Recommend materials & coatings to customers for specific applications and be able to explain the reasons for the recommendation, with frequent assistance from others.
SKILLS & ABILITIES
Education: High School graduate or equivalent.
Experience: None required, however; manufacturing and/or customer service experience preferred.
Computer Skills: Competent in Word & Excel with swift accurate keyboarding skills required.
Understands how to use Company intranet including navigating the Quality Environmental and CIT systems. Must be able to look up a MSDS and understand SAP/Docuware
Practice and follow the GBP and be knowledgeable in ISO 9001 & 14001. Employee is required to learn, understand and practice Lean Manufacturing principles within our facility.