Marine F&I Manager

The Marine Finance & Insurance (F&I) Manager is responsible for managing the dealership's financing and insurance operations while ensuring an exceptional customer experience. This role involves assisting customers with financing options, offering extended service plans, and driving revenue growth through effective F&I strategies. The ideal candidate will have a strong understanding of the power sports industry, excellent communication skills, and a customer-focused mindset.

Customer Financing & Insurance:

• Assist customers in understanding and selecting financing and insurance options tailored to their needs.
• Develop and present financing packages, ensuring transparency and compliance with regulations.
• Work with lenders and third-party providers to secure competitive rates and terms.
• Promote and sell extended service plans, warranties, and other F&I products to enhance customer value.

Revenue Growth:

• Drive profitability by achieving F&I sales targets and maintaining a high closing ratio.
• Analyze and monitor F&I performance metrics, identifying areas for improvement.
• Create and implement strategies to maximize revenue from all F&I products.

Customer Experience:

• Maintain a high standard of customer service, ensuring a seamless and positive experience.
• Educate customers about their financing and insurance options with clarity and professionalism.
• Address and resolve customer concerns promptly and effectively.

Compliance & Documentation:

• Ensure all financial transactions comply with state and federal regulations.
• Accurately prepare and submit financing paperwork, maintaining proper documentation.
• Stay updated on industry trends, laws, and best practices to ensure compliance and efficiency.

Team Collaboration:

• Collaborate with the sales and service teams to align financing and sales strategies.
• Provide training to staff on F&I products and processes to improve overall dealership performance.
• Act as a liaison between customers, sales staff, and lenders to streamline the buying process.

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Requirements

• Proven experience in F&I management within the automotive, marine, RV, or power sports industry.
• Strong knowledge of financing, insurance products, and industry regulations.
• Demonstrated success in achieving sales and revenue goals.
• Excellent communication, negotiation, and interpersonal skills.
• High attention to detail with strong organizational skills.
• Proficiency in F&I software and dealership management systems.
• Ability to multitask and adapt to a fast-paced environment.
• A bachelor's degree in Business Administration, Finance, or a related field is preferred but not necessary.