Marine Operations Manager
Duties (NOT ALL INCLUSIVE):
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Organize and supervise daily beach operations.
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Managing daily set up and breakdown of the beach equipment.
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Providing continuous training to staff and guests on use of watersports equipment.
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Supervise, create, monitor, and enforce all standards, policies and procedures.
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Ensure staff is delivering quality guest experience.
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Assigning and delegating daily tasks to watersports team.
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Providing safety briefs to guest going in the water.
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Identifies and reports maintenance needs of watersports equipment.
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Light maintenance of equipment and make recommendations for equipment replacement.
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Provide a positive environment and motivate staff to achieve sales, superior guest service and promote RED.
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Assist with Hobie Cat and Sailing lessons and training.
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Assist with completion of dinghy training and record keeping of evolutions.
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Promote weekly/monthly staff training in all aspects of the watersports center, sales, watersports and safety.
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Adjust schedules for call outs and emergency time-off.
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Create and manage beach butler service and cabana rental program.
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Financial management of department P&L
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Planning and execution of special events/promotions
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Assist with dock management.
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Community engagement efforts
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Recruiting, hiring, onboarding and performance management.
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Other projects and/or duties as assigned.