Market & Competitor Intelligence Manager
Description
- Job grade: Higher Executive Officer
- Contract type: Fixed term
- Length of employment: 12 Months
- Business area: NS&I - Communications and Strategy
- Type of role: Market Research
- Working pattern: Full-time
- Number of jobs available: 1
Location
About the job
Job summary
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.
We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.
Job description
NS&I are currently looking for a Market and Competitor Intelligence Manager to join the Market Intelligence and Research team to provide the business and its stakeholders with up to date data on the markets in which it operates in.
The role will report into the Head of Market Intelligence & Research and the appointed person will;
- Provide insight to stakeholders on all aspects concerning specialist competitor and market insight to influence and drive decisions.
- Account manage stakeholders across the business providing a consultative service.
- Be the eyes and ears of NS&I, keeping the business at the forefront of all the latest trends and market developments.
- Deliver and be responsible for the ongoing management of the NS&I Corporate and Board scorecards
- Be responsible for managing, developing and coaching a direct report within the team.
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Making Effective Decisions
- Managing a Quality Service
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Communicating and Influencing
Benefits
Some benefits of working at NS&I include:
- Learning and development tailored to your role
- An environment with flexible hybrid working options
- 9-day fortnight scheme
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 28.97%
- Generous annual leave – starting at 25 days, increasing to 30 days
- Performance-related variable pay bonus
- Enhanced maternity, paternity, adoption and shared parental leave
Things you need to know
Artificial intelligence
Selection process details
To apply, please click the link on this advert and follow the steps to complete the application form.
In your application you will be asked to provide the following
- An outline of your career history and qualifications with your key responsibilities and achievements.
- A 250 word personal statement on your experience tailored to the essential experience listed on the role profile.
- A 250 word statement for each selected behaviour at sift.
- Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR ‘situation, task, action, result’ method of giving examples.
We will assess applications on your personal statement and behaviour statements.
In the event we receive a large number of applicants, applications will be sifted first on the Personal Statement. Only those that meet the minimum acceptable score for this criteria will qualify for the full sift and be considered for interview.
If shortlisted, you will be invited to attend a 1 hour panel interview via video call.
As part of this interview you will be asked to take part in a 15 minute assessment task to demonstrate your knowledge of Excel.
Interviews will take place on 3rd & 4th December 2026
Right to Work
As part of our recruitment process NS&I will ask about your right to work status. Candidates must have the right to work in the UK and meet eligibility requirements to work within the UK Civil Service.
If applying for a role on a fixed-term contract, you must hold a valid visa that covers the full duration of the contract, or at a minimum, the majority of the term.
Please note we are currently unable to offer visa sponsorship, as a result candidates requiring sponsorship are not eligible to apply.
Security and Credit Checks
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .
For NS&I employees: If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
For existing permanent NS&I employees: Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.
For NS&I employees on a fixed term contract: If moving to another fixed term role, you will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.
For Existing Civil Servants: If you are transferring from another government department at the same grade, your current salary will generally be matched within reasonable parameters and subject to NS&I pay ranges. If you are transferring on promotion, you will be offered the starting salary at the bottom of the pay scale. If you are transferring on promotion and your existing salary is within the advertised range, you will be offered a maximum of a 10% uplift on your existing salary (up to the advertised maximum).
For External Candidates: If you are not currently employed within the civil service, you will be offered the starting salary at the bottom of the advertised pay range.
Further information
Please visit our website for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : HR Team
- Email : jobs@nsandi.com
Recruitment team
- Email : jobs@nsandi.com
Further information
Attachments
| MCIM - Role Profile Opens in new window (pdf, 692kB) |
| Pension candidate-pack V1 Opens in new window (pdf, 163kB) |
| Benefits Leaflet - V2 updated 22-11-23 Opens in new window (pdf, 413kB) |
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