Market Development Executive - Sales & Account Management

The Market Development Executive plays a crucial role in developing and expanding our Agent Network and increases transaction volumes by identifying, recruiting, and managing agents operating in high-potential remittance corridors. This position requires a sharp business acumen, strong networking skills, and the ability to translate market opportunities into measurable growth.
What you’ll do:

Identify and sign new agents with proven potential in high-priority remittance corridors.
Conduct market research to understand customer behaviors, remittance flows, and corridor dynamics within the independent retailers’ network.
Build a strong pipeline of qualified agents to support strategic corridor growth.
Negotiate and close deals with agents focused on increasing the overall volumes.
Oversee onboarding, ensuring agents meet compliance, operational, and quality standards and perform the necessary corrections to ensure time to market is minimized.
Train agents on company products, systems, and customer service best practices.
Monitor agent performance, providing regular feedback and tailored support.
Develop strategies to boost transaction volumes through agent engagement and corridor-focused initiatives.
Implement promotional campaigns and incentives to drive transaction growth in targeted corridors.
Build and maintain strong relationships with agents to maximize loyalty and productivity.
Act as the primary point of contact for corridor-related opportunities and challenges.
Collaborate with compliance, operations, and marketing teams to ensure agent success.

What we’re looking for:
Education and Experience:

BA/BS degree in related field preferred or equivalent work experience.
Proven experience in business development, sales or agent acquisition (preferably in money transfer, fintech, or financial services).

Essential skills:

Strong understanding of remittance markets and outbound corridors from the UK.
Excellent negotiation, networking, and relationship-building skills.
Data-driven mindset with the ability to analyses performance metrics and identify opportunities.
Highly motivated, self-starter, and comfortable working in a target-driven environment.
Strong communication skills (verbal and written).
Fluent/bilingual communication skills, preferred.
Ability to travel as required for corridor and agent acquisition activities.

Performance Metrics:

Growth in transaction volume and or revenue from targeted corridors.