Market Manager - New Braunfels, TX - STS

Are you seeking a rewarding career with a respected company? Join Southeastern Trench Safety where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. We provide high-quality, customer focused shoring and shielding equipment. With decades of expertise, our trench division delivers comprehensive solutions from design to on-site installation guidance. The Market Manager STS oversees overall market growth and branch performance within a defined territory. This role drives rental and sales revenue, delivers trench safety expertise, and strengthens customer relationships across construction, utilities, civil infrastructure, municipal, and industrial sectors. The Market Manager also leads day-to-day branch operations, including customer service, fleet maintenance, logistics, and financial reporting to ensure customers have reliable access to the trench safety equipment and solutions needed to work safely and efficiently. Essential Functions Ensure a safe and secure work environment, maintaining compliance with company policies and procedures. Drive sales and market growth by promoting new, used, and rental products and services within an assigned territory. Develop and maintain customer relationships, identifying opportunities in construction, industrial, and municipal sectors. Manage branch operations, including staff recruitment, training, performance management, and talent development. Oversee financial performance, including P L, budgeting, and key operational metrics. Collaborate with operations and service teams to ensure timely, high-quality delivery and support. Serve as a technical resource, providing expert consultation on trench configurations, applications, and equipment. Embrace technology and CRM tools for efficient territory management and accurate reporting. Monitor local market conditions and trends to inform business development strategies. Ensure a world-class customer experience through integrity, teamwork, and proactive support, including 24/7 emergency service as needed. Recognize and celebrate employee achievements to foster a positive team culture. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Required Education and Experience High school diploma or equivalent required; 4-year bachelor’s degree preferred. Previous experience in trench safety, equipment sales, rentals, or related industrial/construction environments. Demonstrated track record of consistent sales performance and strong customer relationship management. Solid understanding of shoring, shielding, and excavation safety equipment. Excellent communication, presentation, and interpersonal skills; ability to motivate and influence others. Strong organizational skills with the ability to multi-task, prioritize, and manage time effectively. Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with CRM tools. Valid Driver’s License with an acceptable driving record. Military service will be considered in lieu of education/certification experience as applicable. Supervisory Responsibilities Manage and support the Branch employees Work Environment Dynamic work environment that includes construction sites, equipment yards, repair shops, and customer offices. Significant time spent outdoors in active field settings, often around heavy machinery and equipment in operation. Regular exposure to varying weather conditions, including heat, cold, rain, wind, and direct sunlight. Site visits may involve walking on dusty, muddy, or uneven terrain and navigating areas with moving vehicles and machinery. Noise levels can be high in specific locations, especially near active job sites or equipment zones. Required to wear appropriate personal protective equipment (PPE) such as steel-toe boots, safety glasses, and high-visibility clothing when on-site. Office-based work is also part of the role, including administrative duties, sales planning, and customer communications. Must be comfortable transitioning between professional office settings and rugged outdoor or industrial environments. Success in the role depends on adaptability, strong communication, and situational awareness across diverse work conditions. Travel Required Daily local travel as needed within territory, and occasional travel outside of assigned territory Physical Demands Requires a moderate to high level of physical activity and mobility to support both office duties and frequent fieldwork. Regular bending, squatting, crouching, and reaching to inspect equipment, access materials, or assist with loading/unloading tasks. May involve lifting and moving items weighing up to 50 pounds or more, including small equipment, sales materials, or product samples. Walking for extended periods over uneven, unpaved, or sloped terrain is common during job site and yard visits. Frequent exposure to outdoor elements such as heat, cold, rain, and wind during field appointments and demonstrations. Occasionally responsible for loading equipment into a pickup truck and hitching, towing, or unhitching trailers or towable machinery. Requires physical strength, coordination, and familiarity with safe handling and towing practices. Extended periods of driving, often across varied geographic areas, requiring alertness, stamina, and good vision. Manual dexterity, visual acuity, and proper lifting techniques are essential for safe and effective job performance. Other Duties Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives. Additional Eligibility Requirements At Southeastern Trench Safety, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members. Opifex-Synergy/Southeastern Trench Safety is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.