Market Manager

Essential Duties, Tasks, and Functions

The duties, tasks, and functions listed below combine to help define this position within the Company but should not be interpreted as exhaustive of all responsibilities the position may require. This position has supervisory responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties, tasks, and functions.

• Implement and communicate the strategic direction of the organization’s operational goals.
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects and systems.
• Ensure that all branch departments are appropriately organized and staffed.
• Monitor and ensure that all departments are adhering to all Company policies and procedures; provide a role model example by following and enforcing all Company safety policies and procedures.
• Recruit, train, and oversee operational and management-level staff in the department.
• Provide market intelligence of competitor activities, new competitors, sub-contractors, etc.
• Assist Business Development team in identifying possible new builder relationships and participating in business development activities as needed along with the Business Development team.
• Oversee the delivery of excellent customer service within each department as evidenced by company standards and policies.
• Identify, recommend, and implement new processes, technologies, and systems to increase operational efficiencies, increased branch revenue and profitability, and customer satisfaction.
• Establish key performance indicators and monitor performance to proactively identify productivity gaps and propose solutions.
• Interact and communicate effectively with all levels of management, staff, vendors, and customers.
• Oversee projects, estimate time and materials, supervise subordinates, maintain records and files, and prepare reports.
• Oversee the work of electricians, including compliance with proper working procedures and electrical assignments.
• Assist in the estimation of take offs and pricing of electrical jobs.
• Maintain records on electrical jobs and oversee assignments to appropriate personnel.
• Assist in coordinating job assignments with other trades, e.g., plumbers, carpenters, etc.
• Oversee all branch warehouse operations and activities.
• Advise management team of technical problems concerned with installation, modification, and repair of electrical assignments.
• Perform financial management duties including generating financial data, estimating and profitability forecasting and managing and executing the branch’s revenue, expense, and profitability goals vs. each year’s established budget.
• Provide guidance, supervise, train, and evaluate Construction Managers and arrange and coordinate weekly staff meetings to provide effective communication and support subordinate personnel.
• Represent the company in various civic and community functions to further enhance its image and develop additional business.

• Validate and document all personnel actions and compensation plans within delegated authority.
• Drive positive, effective, and productive initiatives that have impact beyond branch operations.
• Consistently display and encourage behavior consistent with the company’s values.
• Participate and actively engage in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency.
• Partners with Human Resources and Safety Director in providing necessary documents and communication related to employee related matters, such as incidents, disciplines, terminations, performance reviews, and leave time.
• May perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.
• Other duties as assigned.