Marketing and Communications Associate (On Site)

Job Classification: Full-time; Non-Exempt Position
Job Relationships: Reports to Marketing & Communications Manager, Supervises volunteers

The Marketing & Communications Associate supports NOCO Humane’s marketing and communication efforts with a focus on digital content creation and distribution. This role helps coordinate the organization’s social media channels, website, email communications, and other digital platforms to grow engagement, promote programs, fundraise, and build public awareness. The Marketing & Communications Associate works closely with the Marketing & Communications Manager and plays a key role in delivering consistent, compelling storytelling that reflects NOCO Humane’s mission and brand.

Key Responsibilities:

Key Responsibilities:

Social Media & Content Creation

• Curate and schedule engaging content across a multitude of social media platforms
• Capture and edit photo/video content of shelter animals, events, and promotions for use in social media posts and campaigns.
• Respond to comments and messages and monitor account activity
• Help develop and maintain a content calendar that supports marketing and organizational goals
• Increase engagement and followership across all social media platforms

Website & Email Communications

• Assist with updates to website content, including copy, photos, and page layout
• Support the creation and distribution of weekly e-newsletters and email campaigns
• Track email and web performance metrics and suggest improvements

Digital Campaign Support

• Help implement paid social media content
• Organize and maintain digital asset libraries (photos, video, logos, etc.)
• Collaborate with other departments to gather stories and content ideas

General & Organizational Support

• Supervise volunteers who assist with marketing, social media content, and communications efforts.
• Assist in tracking digital performance metrics and preparing reports
• Support marketing initiatives for fundraising efforts, adoption events, and awareness efforts
• Attend and assist with onsite and offsite events as needed (some evenings/weekends required)
• Safely handle shelter animals as required
• Provide backup support for other Community Relations roles as needed
• Uphold brand standards and contribute to consistent messaging across the organization
• Other duties as assigned