Marketing and Program Coordinator
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Summary
The Marketing & Program Coordinator executes Dayton Physicians Network's marketing plan: physician liaison visits, marketing materials, social media and online reputation management, website/newsletter updates, and coordinating prostate cancer support groups and community outreach. Core tools are Microsoft Office and a practice management system.
Join Dayton Physicians as a Marketing & Program Coordinator and help bring our organization’s mission to life through impactful marketing, community outreach, and meaningful physician relationships. If you’re creative, collaborative, and ready to make a difference, we’d love to hear from you!
Summary:
The marketing and program coordinator plays an important role in the success of executing our marketing strategic plan to promote our organization, providers, and services. The position assists with our organizations strategic initiatives supporting our referring physician relationships, community outreach programs, prostate support groups, and internal & external marketing efforts.
Schedule:
Monday - Friday, 8:00am - 4:30pm, eight-hour shifts
No evenings, weekends or holidays!
Why work for Dayton Physician's Network?
- Full-time employees are eligible for health, dental and vision benefits
- Company holidays and a flexible holiday!
- Generous Paid Time Off (PTO) Package
- Additional accrual increase after 1 year of service with Dayton Physicians!
- 401K
- Scrub Allotment
- Yearly Bonus Program
- Dayton Physicians Network as an Independent Practice <--- Watch video here!
DPN Core Value Expectations:
The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:
- COMPASSION: the patient is at the center of all we do
- ACCOUNTABILITY: we hold ourselves accountable for our actions
- RESPECT: we show respect for others
- EXCELLENCE with Innovation: we strive for excellence in all we do
- SERVICE through Collaboration: we provide service to our patients, team members and community.
Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers:
- Smile, make eye contact and greet with energy!
- Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you.
- Give full attention. Turn away from the computer screen and face the person you are conversing with.
- Explain any potential delays in service and provide frequent updates.
- Empathize (feel empathy for someone)
Essential Duties and Responsibilities:
- Physician Liaison including office visits, provider/staff education, management of practice/provider information, tracking, referrals, community outreach, and attending health fairs.
- Manage all aspects of marketing materials including ordering, creating, updating, and building new patient folders.
- Manage Patient Point and create content and marketing materials
- Prostate Cancer Support Group coordinator, conduct meetings at MVHN and MVHS, schedule speakers, and provide materials.
- Social Media positing, monitoring, and reporting items of concern.
- Monitor patient Satisfaction and online reputation by responding to and providing feedback as needed.
- IPCGD website updates, newsletter distribution, and provide physician education
- Foundation advertising, support, and assistance with events.
- Other duties as assigned
Supervisory Responsibilities:
Not applicable
Required Education and/ or Experience:
•High School Diploma
•Associate or bachelor’s degree, preferred.
•One-year experience in marketing role
•Associate or bachelor’s degree, preferred.
•One-year experience in marketing role
General Skill Requirements:
- Excellent oral and written communication
- Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Experience working with a Practice Management system.
- Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.
Physical/ Mental Demands:
While performing the duties of this job, the team member is regularly required to use hands to use standard office equipment, reach with hands and arms, talk, and hear on the telephone. Team member frequently is required to sit for long periods of time with the combination of walking, sitting, standing, bending, and reaching. The position requires regular lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Environmental/ Working Conditions:
While performing the duties of this job, the team member is regularly required to use hands to use standard office equipment, reach with hands and arms, talk, and hear on the telephone. Team member frequently is required to sit for long periods of time with the combination of walking, sitting, standing, bending, and reaching. The position requires regular lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.