Marketing Coordinator

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

Located in the heart of London, The Victoria is Grosvenor Casinos’ flagship venue, delivering premium gaming, entertainment, and hospitality. Following a recent £15m refurbishment, we continue to create an exciting, social environment for our customers and team.

We’re looking for a creative Marketing Coordinator to help drive our next chapter in the casino. This would suit someone confident, organised, and full of energy - someone who is creative and detail oriented.

You will be responsible for supporting senior leadership in the casino with delivery and execution of local marketing initiatives to meet visitation and financial targets. You will have a diverse set of responsibilities, spanning across online and offline marketing channels, promotional activities and organising top class events.

If you're ready to make your mark in a thrilling environment and be part of a winning team, this is the opportunity for you!

What you’ll do:

Prepare annual and quarterly marketing and events calendars in conjunction with the Marketing Manager
Support and deliver marketing campaigns across digital and in-venue channels
Plan and execute events, promotions, and entertainment
Build strong relationships with customers, partners, and internal teams
Manage social media, website content, and email marketing
Track performance and identify opportunities for growth
Develop social media posts in line with the local strategy
Liaise with departmental heads from gaming and F&B around activities that may require marketing support
Plan all customer events and source and book live entertainment and decorations as appropriate
Manage local filming requests and coordinate accordingly

What we’re looking for:

Marketing or similar degree equivalent – a passion for marketing and customer service
High proficiency working with Microsoft Office products: Word, PowerPoint, Excel
Proficiency in digital marketing channels, including social media, email marketing, and online advertising
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Creative mindset with the ability to develop innovative marketing campaigns and promotions
Highly organised with the ability to manage multiple projects
Proactive attitude - keen to get involved and make an impact

Desirable experience:

Experience in the casino/gaming industry or event management
Familiarity with CRM, marketing automation tools and platforms
Good knowledge of social media marketing and managing content.